Factory-certified Crews
Factory-certified Crews | Roofing Done Right | Roofing | Lake City
From the first shingle to the final inspection, HEP’s factory-certified crews bring Lake City homeowners uncompromising craftsmanship and peace of mind. Every installer on your roof has been rigorously trained by the manufacturer, ensuring that materials are applied precisely as engineered, warranties stay intact, and your home is protected against Florida’s sudden downpours and relentless sun. That’s roofing done right.
We arrive on schedule, safeguard your landscaping, and finish with a spotless cleanup—often in a single day—so you’re left only with a durable, energy-efficient roof built to last. When storms hit or leaks appear, our local team is just a phone call away, ready with 24/7 emergency support and honest, transparent quotes. Choose HEP and discover how effortless a premium roof replacement can feel.
FAQs
What does it mean that your crews are “factory-certified”?
Our installers have completed rigorous training and testing provided directly by the shingle manufacturers we represent (GAF, Owens Corning, and CertainTeed). Certification verifies that every crew member understands the manufacturer’s exact specifications for underlayment, flashing, ventilation, and nailing patterns. Because we meet these higher standards, the manufacturer audits our work annually and allows us to offer their strongest warranty options to Lake City homeowners.
Which roofing materials do you offer and how do I choose the best one for my home?
We install architectural asphalt shingles, designer shingles, standing-seam metal, and energy-efficient flat-roof membranes (TPO and PVC). During your free consultation we evaluate your roof pitch, attic ventilation, HOA guidelines, and Lake City’s wind and rain profile. Then we provide side-by-side comparisons of lifespan, curb appeal, maintenance, and cost so you can make an informed decision. Because we are certified by multiple manufacturers, you will not be steered toward a single brand or product line.
How long will my roof replacement or repair take?
Most single-family asphalt shingle replacements in Lake City are completed in one to two days, including tear-off, deck inspection, installation, and magnetic nail sweep. Larger homes, complex roofs, or metal systems may require three to five days. We give you a firm schedule in writing before work begins and keep a buffer day for unexpected afternoon showers that are common in North Central Florida.
What warranties are included with a factory-certified installation?
You receive (1) the manufacturer’s upgraded material warranty—typically 50-year non-prorated coverage on shingles and a 130 mph wind rating—and (2) a 25-year workmanship warranty backed by the manufacturer in addition to our own 10-year labor guarantee. If any leak related to our installation occurs, you contact us or the manufacturer directly and repairs are handled at no cost to you.
How do you protect my landscaping and property during the project?
Before tear-off we lay reusable landscape tarps and set up an adjustable Catch-All netting system around the perimeter to funnel debris into dedicated dump trailers—no dumpsters block your driveway. Plywood shields protect AC units, windows, and delicate plants. At the end of each workday we perform a magnetic sweep for nails and remove trash so your yard and driveway remain safe and usable.
Do I need to be home during the installation and what is the payment schedule?
You are welcome to stay home, but it isn’t required. Our site supervisor performs a pre-job walkthrough with photos, texts progress updates during the day, and completes a final inspection with you or via video call. We take a small deposit to reserve materials, collect the balance only after you sign off on the finished roof, and accept all major payment methods plus financing options through Service Finance.