Industry-leading Warranties
Industry-leading Warranties | Roofing | Kodak
Homeowners across Kodak trust HEP because we stand behind every shingle with warranties that truly go the distance. From full-system protection to transferable coverage that adds resale value, our promises are designed to weather anything Tennessee skies can deliver. By partnering with top manufacturers and meeting their strict installation standards, we’re able to offer coverage periods that most competitors can’t match—backed by a local team that’s just a phone call away when you need us.
Choosing HEP means getting more than impeccable roofing workmanship; it means gaining the confidence that comes with iron-clad support for decades to come. Whether it’s labor, materials, or the hidden components you’ll never see, your investment is safeguarded from day one. Discover how seamless peace of mind can be when experience, integrity, and unbeatable warranties come together on your next roofing project.
FAQs
What makes your roofing warranties industry-leading in Kodak?
Our warranties combine manufacturer-backed material coverage with our own workmanship guarantee, giving homeowners in Kodak two layers of protection. We are certified by Owens Corning and GAF, allowing us to offer their highest-tier 50-year non-prorated material warranties, and we add a 25-year leak-free labor warranty on top. Very few local contractors are authorized to provide both, which means you receive comprehensive coverage against defects, installation errors, and premature failure—no hidden deductibles or pro-rated depreciation.
How long does the warranty coverage last?
Material coverage is 50 years non-prorated for shingles, underlayment, starter strips, ridge caps, and ventilation components. After year 50, coverage continues on a prorated basis for the life of the roof (up to 130 mph wind rating). Our workmanship warranty covers labor and installation for 25 years from the completion date. If a leak or workmanship-related defect occurs within that period, we will repair it at no cost, including parts, labor, and disposal fees.
What exactly is covered under the warranty?
1. Manufacturer Warranty: Any factory defect in shingles or accessory components that causes cracking, curling, blistering, granule loss, or wind blow-off up to 130 mph. The manufacturer also covers tear-off, disposal, and replacement labor for the first 50 years. 2. Workmanship Warranty: All installation-related issues such as flashing failures, nail pops, improper ventilation placement, and water intrusion around penetrations (chimneys, skylights, pipe boots). Storm damage that exceeds the wind rating or results from foreign objects is handled through homeowner insurance, but we assist with documentation and inspections.
Is the warranty transferable if I sell my home?
Yes. Both the manufacturer and workmanship portions are fully transferable one time at no cost within the first 20 years. The new homeowner must notify us in writing within 60 days of closing, and we will re-register the warranty. This feature adds resale value because buyers gain the same industry-leading protection without additional fees.
What do I need to do to keep the warranty valid?
1. Use only approved accessories—any roof penetrations (solar, satellite, skylight) should be installed by us or pre-approved. 2. Schedule our complimentary annual inspection so we can document the roof’s condition and catch minor issues before they escalate. 3. Keep gutters clear and trim overhanging branches to prevent mechanical damage. 4. Notify us within 30 days if you notice leaks, loose shingles, or storm damage; prompt reporting prevents secondary damage that may void coverage. 5. Maintain adequate attic ventilation and insulation, as poor airflow can cause heat buildup and accelerate shingle aging.
How do I file a warranty claim if I ever need service?
Call our dedicated warranty line at 865-555-ROOF or submit a claim form on our website. One of our certified inspectors will visit your property within 48 hours (24 hours for active leaks), document the issue with photos, and file the necessary paperwork directly with the manufacturer if a material defect is suspected. Most claims are approved on the spot for workmanship issues, and repairs are typically completed within 3–5 business days, weather permitting. All claim visits are free for the life of your coverage—no trip fees or deductibles.