Emergency Service
Emergency Service | Siding Solutions | Roofing | Kodak
When fierce Appalachian winds rip shingles away or hail turns your vinyl into confetti, HEP’s 24/7 emergency team is already loading the truck. One call brings certified, background-checked roofers to your Kodak doorstep with tarps, tools, and the experience to stop leaks before they invade drywall or insulation. We photograph the damage for your insurer, secure the structure on the spot, and schedule permanent repairs at a time that suits you—often within the same week.
Beyond patching roofs, our technicians deliver fast, fuss-free siding solutions that restore curb appeal and energy efficiency in one swoop. We match existing colors, upgrade to impact-resistant panels, and back every fix with a workmanship warranty that lasts longer than the next storm season. From the first flashlight inspection to the final nail, HEP keeps Kodak homes safe, dry, and looking their best—no panic required.
FAQs
What types of emergency roofing and siding situations do you handle in Kodak?
Our team is equipped to respond to storm, wind, hail, and tree-impact damage; sudden leaks; blown-off shingles or metal panels; torn or missing vinyl/Hardie siding; and structural compromises caused by fire or vehicle impact. Whether your roof or siding is asphalt, metal, wood, or fiber-cement, we have the materials and expertise on hand to stabilize it immediately and plan a full repair or replacement.
How quickly can your crew arrive at my Kodak property after I call?
We maintain an on-call crew 24/7 for Sevier County. In most cases we can be on-site anywhere in Kodak within 60–90 minutes of your call, day or night. Severe regional weather can extend arrival times, but we continually update you with accurate ETAs and dispatch extra trucks when conditions allow.
Can you make temporary repairs if the weather is still bad?
Yes. If conditions are unsafe for full repair, we perform stabilization measures such as installing reinforced tarps, shrink-wrap, or emergency plywood sheathing; securing loose siding with mechanical fasteners; and applying peel-and-stick waterproof membranes around penetrations. These temporary fixes stop active leaks and prevent further structural or interior damage until permanent work can be done.
Will my homeowners insurance cover the emergency roofing or siding service?
Most policies do cover sudden and accidental damage caused by wind, hail, fallen limbs, fire, or vandalism. We document the damage with photos, provide a detailed written estimate, and can meet your adjuster on-site to explain the scope. While every policy differs, our office staff helps you file the claim paperwork and bill the insurer directly whenever possible.
Do you provide warranties on emergency repairs?
Absolutely. Temporary patches are warranted for up to 90 days against water intrusion, and all permanent repairs follow our standard workmanship warranty—five years for roofing repairs and two years for siding repairs—plus any manufacturer material warranties. We put all warranty terms in writing for your peace of mind.
What can I do to minimize damage before your emergency team arrives?
If it is safe, move valuables, electronics, and furniture away from active leaks; place buckets or plastic bins under drips; turn off breakers to wet ceiling light fixtures; and cover floors with plastic drop cloths. Avoid climbing on the roof yourself. Photograph the damage for insurance, then wait for our trained technicians, who have the proper safety gear and equipment.