Satisfaction Promise
Satisfaction Promise | Roofing Done Right | Roofing | Kodak
From the first shingle to the final inspection, HEP proves daily why homeowners across Kodak trust us for roofing done right. Our Satisfaction Promise is more than a sloganâitâs our way of guaranteeing that every nail is driven with care, every flashing is sealed against the elements, and every customer is kept informed and confident throughout the project.
We pair top-tier Owens Corning materials with the expertise of certified local crews who respect your time, property, and budget. Transparent estimates, on-site quality checks, and industry-leading warranties mean you can relax knowing your roof will stand strong for decades.
Should anything fall short of perfect, we make it rightâno questions asked, no hassles, no hidden fees. When youâre ready for a roof that defends your home and elevates curb appeal, give HEP a call and experience our Satisfaction Promise in action.
FAQs
What does your Satisfaction Promise include for roofing projects in Kodak?
Our Satisfaction Promise guarantees that your roof will be installed to manufacturer specifications, local building codes, and our own rigorous quality checklist. If any workmanship issues arise within 10 years, weâll fix them at no cost. We also register all manufacturer warranties on your behalf and provide a written, transferable labor warranty, ensuring youâre covered for both materials and labor.
How long will my roofing project in Kodak typically take from start to finish?
Most residential re-roofs in Kodak are completed in one to two days, including tear-off, underlayment, installation, and clean-up. Larger homes, specialty materials, or extensive decking repairs may add an extra day. Before work begins, we give you a clear timeline, and our project manager keeps you updated on progress, weather delays, and final inspection scheduling.
Which roofing materials perform best in Kodakâs climate?
Kodak experiences hot summers, occasional hail, and fluctuating winter temperatures. Architectural asphalt shingles are cost-effective and rated for 130 mph winds, making them a local favorite. Metal roofing (26- or 24-gauge) offers superior hail resistance and energy efficiency, while synthetic slate or shake provides premium curb appeal with Class 4 impact ratings. We assess your budget, style, and energy-saving goals to recommend the most suitable option.
Are you fully licensed, insured, and bonded to work in Tennessee?
Yes. We hold a Tennessee Contractor License, carry $2 million in general liability, and maintain workersâ compensation for every crew member. Copies of our license and insurance certificates are included in your proposal package and can be emailed to your insurance agent or HOA upon request.
What payment and financing options are available?
We accept major credit cards, checks, and ACH transfers. For larger projects, we partner with trusted lenders to offer 0% promotional financing for 12â18 months or low-interest plans up to 120 months, subject to credit approval. We also assist with insurance claim paperwork and can coordinate direct payment from your carrier if your roof is storm-damaged.
How can I schedule a free roof inspection and estimate in Kodak?
Call our local office at (865) 555-ROOF, use the âBook Inspectionâ button on our website, or text us at (865) 555-1234. Weâll confirm an appointment within 24 hours, arrive on time, and provide a detailed photo report and quote on the spot. Evening and weekend slots are available to fit your schedule.