Workmanship Guarantee
Workmanship Guarantee | Roof Repair | Roofing | Kodak
When a surprise Tennessee storm rattles your shingles or age starts to show along the ridgeline, HEP’s seasoned craftsmen are ready with trusted roof repair solutions for every home in Kodak. We arrive promptly, assess every detail, and explain your options with total transparency—because you deserve to feel confident before a single nail is driven. From matching replacement materials to meticulous clean-up, each step is handled as if we were working on our own roofs.
What truly sets us apart is HEP’s exclusive workmanship guarantee. Beyond the manufacturer warranties, our pledge covers the quality of our labor for years to come, giving you lasting peace of mind after the trucks roll away. Choose local professionals who stand behind their word, and discover why families across Kodak recommend HEP whenever they need dependable roof repair without the worry.
FAQs
What does your workmanship guarantee cover for roof repairs in Kodak?
Our workmanship guarantee covers all labor-related aspects of your roof repair. This means if any leak, shingle failure, flashing issue, or other problem occurs because of how we installed, sealed, or fastened materials, we will return and correct it at no cost to you. The guarantee is separate from, and in addition to, the manufacturer’s material warranty.
How long is the workmanship guarantee valid?
For roof repairs performed in Kodak, our workmanship guarantee extends for 5 years from the date the repair is completed. During this period, you are fully protected against defects or failures that arise due to installation errors or improper workmanship.
Is the workmanship guarantee transferable if I sell my home?
Yes. If you sell your home within the 5-year guarantee period, the remainder of the workmanship guarantee transfers automatically to the new homeowner. This adds value to your property and provides peace of mind to buyers that the repair was performed to professional standards.
How is a workmanship guarantee different from a manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the roofing materials themselves—such as premature shingle deterioration or membrane defects. Our workmanship guarantee, on the other hand, covers the quality of the installation. If a leak occurs because a shingle was improperly nailed, or flashing was poorly sealed, that is workmanship. Having both warranties ensures you are protected for both material defects and installation errors.
What happens if I notice a problem after the repair—how do I make a guarantee claim?
Simply call or email our Kodak office and provide your original invoice or work order number. We’ll schedule an inspection within 48 hours (weather permitting). If the issue is determined to be linked to our workmanship, we will perform the repairs at no charge. There are no claim forms or third-party approvals required.
Does the workmanship guarantee cover damage from storms, fallen trees, or other external events?
No. The workmanship guarantee applies only to defects stemming from our installation work. Damage caused by severe weather, hail, wind, falling branches, or accidents is considered external and is usually covered by your homeowner’s insurance. However, if storm damage reveals an installation error, the workmanship portion will still be covered, and we can coordinate with your insurer for the storm-related repairs.