Storm-damage Specialists
Storm-damage Specialists | Storm Damage Restoration | Roofing | Knoxville
When severe Tennessee weather sends shingles flying and rain pouring through the ceiling, HEP’s storm-damage specialists arrive with the skill, speed, and empathy Knoxville homeowners count on. We start with a free, no-obligation inspection, documenting every dent, bruise, and missing tab so your insurance claim is airtight. Because we’re locals, we know the building codes, the neighborhoods, and—most importantly—the urgency of getting your family back under a secure roof. Our crews work cleanly and courteously, using premium materials that stand up to the next hailstorm, not just the next inspection.
From tarping and debris removal to full tear-offs and drip-edge upgrades, our certified roofers handle every phase of storm damage restoration without hand-offs or hassles. You’ll get clear timelines, photo updates, and craftsmanship backed by industry-leading warranties, all delivered by a company that’s been serving East Tennessee for decades. When the sky clears, let HEP restore your roof—and your peace of mind.
FAQs
What types of storm damage are most common to roofs in Knoxville?
East Tennessee’s climate exposes roofs to high winds, hail, driving rain, and the occasional tornado. In Knoxville we most often see: • Wind-uplifted or missing shingles from spring and summer thunder-storms. • Hail impacts that bruise asphalt shingles or crack tiles. • Flying debris from straight-line winds and microbursts that puncture decking. • Heavy rain that exploits pre-existing weak points and causes leaks. • Flashing damage around chimneys and valleys from wind-driven rain. Our crews are trained to recognize each of these local threats and recommend the most effective repair or replacement solution.
How quickly should I have my roof inspected after a storm?
Ideally within 24–48 hours. Knoxville’s frequent pop-up storms can be followed by more rain the very next day, so catching problems early prevents water from soaking insulation, drywall, and framing. A prompt professional inspection also documents the damage while it’s fresh—important evidence for insurance claims. We provide free, no-obligation post-storm inspections and can usually be on-site the same day you call.
What signs of storm damage can homeowners look for before calling a specialist?
From the ground you can safely check for: • Shingle tabs curled, lifted, or lying in the yard. • Dark spots where shingle granules are missing (indicative of hail). • Dents in metal gutters, downspouts, or roof vents. • Debris piles in valleys or against chimneys. • Water spots on ceilings or in attic decking. • Damp insulation or musty smells in the attic. If you notice any of these, or if a neighbor’s roof was damaged by the same storm, schedule a professional inspection—some damage is invisible without going on the roof.
Do you work with insurance companies, and how does the claim process work?
Yes. We streamline the entire insurance claim process: 1. Inspection & Documentation – We perform a free inspection, take photos, and create a detailed damage report using Xactimate (the same software most insurers use). 2. Claim Filing – If damage warrants a claim, we’ll help you contact your carrier and submit the documentation. 3. Adjuster Meeting – We meet the adjuster on-site to ensure all damage is noted and code upgrades are included. 4. Approval & Scheduling – Once the claim is approved, we review the scope with you, finalize material choices, and schedule production. 5. Restoration & Final Paperwork – After the roof is restored, we submit completion photos and invoices to the insurer and make sure depreciation is released. You pay only your deductible—nothing more.
Can minor storm damage wait until my next roof replacement?
Delaying even "minor" repairs is risky. A lifted shingle or small puncture can let water in, leading to mold growth, ruined insulation, and structural rot—repairs that cost far more than timely shingle or flashing fixes. Also, most insurance policies require you to mitigate further loss; waiting could jeopardize claim coverage. We recommend addressing storm damage as soon as possible to preserve both your roof’s integrity and your warranty.
How long does storm-damage roof restoration take, and will it disrupt my daily life?
Timeframes vary with severity, roof size, and weather, but: • Emergency tarp or board-up: same day. • Typical shingle roof replacement (2,400 sq ft): 1–2 days. • Complex repairs involving decking or skylights: 2–4 days. We schedule work during daylight hours, protect landscaping, use magnets for nail clean-up, and haul away debris each afternoon. Most homeowners can remain in the house throughout the process—power and HVAC stay on, and we coordinate around driveway access needs. Our project manager is on-site to answer questions and keep disruption to a minimum.