Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Knoxville
When high winds, hail, and sudden downpours roll through Knoxville, HEP’s certified roofing team moves fast to protect what matters most—your home. Our technicians have the training, tools, and local know-how to assess structural integrity, locate hidden leaks, and replace damaged shingles or flashing before secondary problems set in. From the first free inspection to the final nail, we document every step, coordinate with your insurance carrier, and clean up the site so thoroughly you’ll hardly know we were there—except for the strong, watertight roof overhead.
The result is storm damage restoration that’s as stress-free as it is dependable. Whether you need an emergency tarp at midnight or a complete roof replacement after a major hail event, HEP delivers prompt service, transparent pricing, and workmanship backed by industry-leading warranties. Call today and let Knoxville’s most trusted roofing specialists restore your peace of mind along with your roof.
FAQs
How quickly can your certified roofing team respond to storm damage in the Knoxville area?
Our team is on call 24/7 and can typically be on-site within 2–4 hours of your call, depending on road conditions and safety factors. Fast response is critical to prevent secondary damage such as water intrusion, so we prioritize emergency tarping and temporary repairs immediately upon arrival.
Are you licensed, insured, and certified to perform storm damage restoration in Tennessee?
Yes. We hold a Tennessee General Contractor’s License with a roofing specialty, maintain $2 million in liability insurance, and carry full workers’ compensation coverage. Our technicians are manufacturer-certified for GAF, CertainTeed, and Owens Corning products, and we follow ASTM and FEMA storm-restoration guidelines.
Will you help me file and negotiate my insurance claim for storm-related roof damage?
Absolutely. We offer turnkey insurance assistance, including on-site damage documentation, Xactimate estimating, and direct communication with adjusters. While we don’t act as public adjusters, we do provide all required photos, diagrams, and scope details to streamline your claim and maximize covered benefits under your policy.
How long does a typical roof replacement or major repair take after storm damage?
Emergency dry-in or tarping is done the same day. A full shingle roof replacement on an average 2,500-sq-ft home usually takes 1–2 days once materials arrive and permits are issued. Complex repairs involving decking, chimney flashing, or specialty materials can extend the timeline to 3–5 days. We provide a written schedule before work begins and update you daily.
What roofing materials do you recommend for storm resistance in Knoxville’s climate?
For asphalt shingles, we suggest Class 4 impact-rated shingles, which resist hail up to 2 inches in diameter and may qualify for insurance premium discounts. Metal roofing (24-g standing seam) is another durable option, offering wind ratings up to 140 mph. We also install synthetic underlayments, ice-and-water shield in valleys, and hurricane-grade fasteners to meet or exceed local building codes.
Do you offer warranties or workmanship guarantees on storm damage restorations?
Yes. All full roof replacements include a manufacturer’s limited lifetime material warranty and our 10-year workmanship guarantee covering leaks due to installation errors. For repairs, we provide a 2-year labor warranty. Warranty documents are supplied at project completion, and we register manufacturer warranties on your behalf.