Certified Crews
Certified Crews | Roof Replacement | Roofing | Knoxville
Aging shingles and sudden Appalachian storms can turn a small leak into a major headache, but HEP’s factory-trained, certified crews keep Knoxville homes covered with craftsmanship you can trust. We arrive on schedule, protect your landscaping, and document every stage of the job so you know exactly what you’re getting. From architectural asphalt to standing-seam metal, we install materials engineered for East Tennessee weather and back them with industry-leading warranties—all while working cleanly and courteously in your neighborhood.
When it’s time for a roof replacement, we make the process refreshingly simple: start with a free inspection, receive an itemized quote, pick from flexible financing options, and let our experts handle permits, tear-off, installation, and final walkthrough. With 24/7 emergency availability and two decades of local service, HEP turns the stress of roofing into the peace of mind that comes from a home that’s truly Ready for Anything.
FAQs
How can I tell whether my Knoxville home needs a full roof replacement or just a repair?
Our certified inspectors start with a free, no-obligation assessment. We look for widespread shingle granule loss, curling or missing shingles, soft or rotted decking, multiple leaks, and storm or hail damage. If 25–30 % of the roof surface is compromised, or if the roof is more than 20 years old, a complete replacement is usually more cost-effective and code-compliant than repeated spot repairs.
How long does a roof replacement usually take in Knoxville?
Most single-family homes (2,000–3,000 sq ft) are completed in one to two days, weather permitting. Day 1 is dedicated to tear-off, decking inspection, and underlayment installation. Day 2 covers shingle or metal panel installation, flashing, ventilation, and a final quality inspection. Larger homes, specialty materials, or structural repairs can extend the timeline, but we provide a detailed schedule up front so you know exactly what to expect.
What roofing materials do your certified crews recommend for Knoxville’s climate?
Knoxville experiences heat, humidity, and occasional hail and high winds. For asphalt solutions we suggest architectural or Class 4 impact-rated shingles because they resist 130 mph winds and can lower insurance premiums. If you prefer metal, standing-seam steel or aluminum with a Kynar finish reflects UV radiation and delivers a 50+ year lifespan. Both options meet Tennessee building codes and carry strong manufacturer warranties when installed by our certified crews.
Are you licensed, insured, and manufacturer-certified to work in Knoxville, and why does that matter?
Yes. We hold a Tennessee Home Improvement Contractor license, $2 million in general liability, and full workers’ compensation. We are also GAF Master Elite and CertainTeed SELECT ShingleMaster certified. This protects you from liability, ensures code compliance, and qualifies you for extended manufacturer warranties that non-certified roofers cannot offer.
How much does a roof replacement cost, and do you help with financing or insurance claims?
Pricing varies with material, pitch, layers to remove, and decking condition, but Knoxville homeowners typically invest $8,000–$14,000 for an average asphalt roof and $18,000–$30,000 for metal. We provide itemized quotes, offer 0% APR financing for up to 18 months (subject to credit approval), and have an in-house insurance specialist who can meet with your adjuster, document storm damage, and streamline the claims process.
What kind of warranties do you provide on a new roof?
You receive a dual warranty: (1) a manufacturer’s warranty of up to 50 years on materials (non-prorated for the first 25 years) and (2) our 10-year workmanship warranty covering installation-related issues such as leaks, flashing defects, or nail pops. Because we are manufacturer-certified, your material warranty is registered automatically and stays intact even if we ever cease operations.