Certified Roofing Team
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Certified Roofing Team | Storm Damage Restoration | Roofing | Kingsport
When a sudden hailstorm or high-wind front tears through Kingsport, homeowners need more than patched-up shingles—they need confidence. HEP’s certified roofing team arrives fast, fully equipped to assess every dent, bruise, and missing tab, then walks you through a clear action plan. Our local experts blend superior craftsmanship with insurance-friendly documentation, so you spend less time worrying about paperwork and more time getting life back to normal.
From emergency tarping and leak mitigation to complete storm damage restoration, we rebuild roofs to a higher standard, using materials proven to withstand Tennessee’s toughest weather. Friendly service, honest pricing, and workmanship warranties all come standard, because at HEP we don’t just fix roofs—we restore peace of mind.
FAQs
How quickly can your team respond to storm damage in Kingsport?
Because we keep dedicated emergency crews on call, we can typically be on-site anywhere in the Kingsport area within 2–4 hours of your call. Our first priority is securing your home by installing tarps or board-ups to prevent additional water intrusion, followed by a full damage assessment once conditions are safe.
Are you licensed, certified, and insured to work on storm-damaged roofs?
Yes. Our company holds a Tennessee contractor’s license, carries $2 million in general liability insurance, and maintains workers’ compensation coverage for every crew member. Technicians are HAAG-Certified Residential Roof Inspectors and factory-trained by Owens Corning and GAF, so your roof is restored to manufacturer specifications and local code requirements.
What signs of storm damage should I look for after severe weather?
Common indicators include missing or creased shingles, lifted metal flashing, dented gutters or vents, granule loss that leaves dark spots on shingles, leaks or water stains inside your attic, and debris piles in downspouts. Even if the roof looks intact from the ground, hail impacts and wind-driven rain can create hidden issues, so we recommend a professional inspection after any major thunderstorm, wind event, or hailstorm.
Will you work directly with my insurance company on my claim?
Absolutely. After documenting damage with photos, video, and a written scope of work, we meet your adjuster on-site, share our findings, and use Xactimate estimating software—the same program used by most carriers—to ensure all storm-related items are covered. We handle the paperwork and billing, so you only pay your deductible once the insurer issues payment.
Do you offer emergency tarping or temporary repairs?
Yes. If the roof has open holes, missing shingles, or punctures, we install heavy-duty, reinforced tarps and perform quick sealing to stop active leaks. These temporary measures are billed at standard insurance rates and are often reimbursed by carriers. Permanent repairs or full replacement are scheduled as soon as materials arrive and weather allows.
What types of roofing materials can you restore or replace after a storm?
Our certified crews are experienced with asphalt shingles, standing-seam and exposed-fastener metal, cedar shake, synthetic slate, EPDM and TPO flat roofing. We stock many shingle colors locally and partner with regional distributors for specialty products, allowing us to match existing materials or upgrade to impact-resistant options for better future protection.