Decades Of Experience
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Decades Of Experience | Roofing Done Right | Roofing | Kingsport
For more than four decades, HEP has protected Kingsport homes and businesses with craftsmanship that stands up to Tennesseeâs toughest weather. Our factory-certified crews arrive on time, communicate clearly, and respect your property as if it were their ownâbecause to us, every shingle, flashing, and fastener is a promise kept. That dedication is why neighbors across the Tri-Cities recognize our name as shorthand for roofing done right.
From meticulous tear-offs to precision installations and thorough clean-ups, we back every project with industry-leading warranties and a commitment to fair, upfront pricing. When you choose HEP, youâre not just getting a roofâyouâre gaining a local partner who will be there long after the last nail is driven, ready to answer questions, perform routine maintenance, and ensure your investment keeps delivering peace of mind year after year.
FAQs
How does your decades of experience benefit homeowners in Kingsport?
With more than 30 years in the roofing industry, weâve encountered every roof type, slope, and weather challenge eastern Tennessee can throw at a home. That history translates into quicker diagnostics, proven installation techniques, and long-standing relationships with top manufacturersâso you get a roof that lasts longer, performs better, and is backed by solid warranties.
Are you licensed and insured to work in Kingsport and the surrounding Tri-Cities area?
Yes. We hold a Tennessee contractorâs license specifically for roofing and carry both general liability and workersâ compensation insurance. Copies of all certificates are provided with every proposal, protecting you from liability and ensuring compliance with state and city regulations.
What roofing materials do you recommend for the Kingsport climate?
For most residential projects we recommend architectural asphalt shingles rated for 130 mph wind uplift, which handle our regionâs gusty thunderstorms and occasional winter ice. Metal roofingâstanding-seam or stone-coated steelâis also popular for its 50-year lifespan and energy efficiency. On flat or low-slope sections, a TPO or modified bitumen membrane resists UV and ponding water common in humid summers.
What is your typical roof-replacement process and timeline?
After a free on-site inspection, we provide a written estimate and detailed scope. Once materials arrive, tear-off, deck repair, underlayment, flashing, and new roofing are usually completed within one to three days for an average 2,000-sq-ft home. Daily cleanup keeps your property tidy, and a final walkthrough with you ensures everything meets our âRoofing Done Rightâ standards.
Do you offer financing or payment options?
Absolutely. We partner with reputable lenders that offer low-interest or 0% promotional financing for qualified homeowners, allowing you to spread payments over 12â120 months. We also accept major credit cards, checks, and work directly with insurance carriers when storm damage claims are involved.
What kind of warranties do you provide?
You receive a dual warranty: a manufacturerâs material warranty of 30â50 years (lifetime on many shingle lines) and our own 10-year workmanship guarantee. Because we are certified installers with GAF, Owens Corning, and CertainTeed, you qualify for enhanced coverage that most non-certified contractors cannot offer, giving you true peace of mind long after the job is complete.