Workmanship Warranty
Workmanship Warranty | Roofing Done Right | Roofing | Kelso
When highland winds whip across Kelso, homeowners need more than nails and shingles—they need confidence. That’s why HEP backs every installation with a comprehensive workmanship warranty, guaranteeing the quality of our craftsmanship long after the trucks roll away. Our seasoned roofers handle everything from precision flashing to leak-proof venting, so you can focus on what matters most while we deliver roofing done right.
Choose HEP and you’re choosing local expertise, transparent communication, and swift, respectful service on every visit. Whether you’re replacing storm-damaged asphalt or upgrading to energy-efficient metal, we treat your home as if it were our own, cleaning up meticulously and documenting every step for your records. Ready to secure your investment with a warranty that actually stands up to Kelso’s weather? Reach out today for a free, no-pressure consultation and discover the HEP difference.
FAQs
What exactly does your workmanship warranty cover on a Roofing Done Right installation in Kelso?
Our workmanship warranty covers every aspect of the labor we provide—proper flashing installation, shingle alignment and fastening, ventilation upgrades, underlayment placement, and water-proofing details around penetrations such as chimneys, skylights, plumbing stacks, and HVAC vents. If a roof problem arises because any of these items were installed incorrectly, we will repair the defect at no cost to you for the entire term of the workmanship warranty.
How long is the workmanship warranty valid for roofs installed by your Kelso team?
All full-roof replacements completed by Roofing Done Right in Kelso carry a 10-year written workmanship warranty from the date of final inspection. For certain premium systems (designer asphalt, metal, or composite shingles) the workmanship coverage can be extended to 15 years when installed in conjunction with the manufacturer’s enhanced system requirements.
How does your workmanship warranty differ from the manufacturer’s material warranty?
A manufacturer’s warranty protects you against factory defects in the roofing products themselves—shingles losing granules prematurely, metal panels rusting, underlayment delaminating, etc. Our workmanship warranty, on the other hand, safeguards you against installation errors. If a shingle fails because it was nailed too high, or a valley leaks because it was flashed incorrectly, those repairs are NOT covered by the manufacturer but ARE covered by us under our workmanship guarantee.
What should I do if I notice a leak or other roofing issue during the warranty period?
Call or email our Kelso office right away. We will schedule a service visit—usually within 48 hours for leaks and within five business days for non-emergency issues. One of our certified roof technicians will inspect, identify the cause, and, if it is workmanship-related, perform the repair on the spot or schedule the fix at no cost. You will receive a written service report documenting the repair for your records.
Are there any homeowner responsibilities required to keep the workmanship warranty in force?
Yes. To maintain coverage, you must: (1) keep gutters and downspouts clear of debris, (2) prevent tree limbs from rubbing or overhanging the roof, (3) avoid unauthorized roof penetration installations (satellite dishes, solar panels) without our prior inspection, and (4) schedule a complimentary roof check-up with us at year five so we can catch small issues before they become big ones. Neglect or third-party damage can void portions of the warranty.
Can the workmanship warranty be transferred if I sell my Kelso home?
Absolutely. The warranty may be transferred once within the original term at no cost. Just notify us in writing within 60 days of the property closing, include the new owner’s contact information, and we will re-issue the warranty certificate under their name. A transferrable workmanship warranty is a strong selling feature that assures the next homeowner the roof was installed correctly and remains protected.