Crystal-clear Estimates
Crystal-clear Estimates | Roofing Done Right | Roofing | Kelso
When storms roll across Kelso, homeowners turn to HEP for more than just shingles and nails—they turn to peace of mind. Our team arrives on-time, walks every inch of your roof, and hands you crystal-clear estimates that spell out exactly what needs fixing, why it matters, and what it will cost. No mysteries, no padded fees, and no pressure—just friendly experts who treat your home like their own.
From meticulous tear-offs to seamless flashing and ventilation upgrades, we believe in roofing done right. That means premium materials that stand up to Pacific Northwest weather, craftsmen who clean as they go, and warranties that actually carry weight. Tell us your vision, pick your color, and watch HEP transform your roof—and your confidence—in just a few days.
FAQs
What exactly is included in a Crystal-Clear Estimate for my roof in Kelso?
Our Crystal-Clear Estimate is a line-item breakdown of every cost associated with your project. You’ll see labor hours, tear-off and disposal fees, type and quantity of roofing materials, ventilation upgrades, flashing, permits, and taxes. We also list optional add-ons such as gutter replacement or skylight installation. No hidden fees—what you see on the estimate is what you’ll pay unless you approve a written change order.
Do you charge for estimates, and how long does the appointment take?
Estimates are 100 % free for homeowners in Kelso and the surrounding Cowlitz County area. A typical on-site visit lasts 30–45 minutes. Our inspector photographs the roof, checks the attic for ventilation and moisture issues, measures with aerial mapping software, and answers your questions on the spot. The written estimate is emailed within 24 hours.
How soon can you start once I approve the estimate, and how long will the job take?
During the dry season (April–October) we can usually schedule your project within 2–3 weeks of contract signing. In wetter months we target the first consecutive dry days and keep you updated daily. Most asphalt-shingle reroofs take 1–2 days; metal or tile installations run 3–4 days. Complex roofs with multiple dormers or structural repairs may add an extra day. We never leave your home exposed overnight—weatherproof underlayment is installed before we leave each day.
Which roofing materials do you recommend for Kelso’s climate?
Kelso sees 50+ inches of annual rainfall and occasional windstorms, so we recommend: (1) Architectural asphalt shingles with algae-resistant granules and a 130 mph wind rating; (2) Standing-seam metal roofing for maximum longevity and water shedding; (3) Impact-rated composite or synthetic shakes if you want the cedar look without rot concerns. All options include high-flow ridge vents and ice-and-water shield in valleys to handle our damp Pacific Northwest weather.
Can you help me with an insurance claim for storm or tree damage?
Yes. We provide emergency tarping within hours to prevent further damage, then document everything with dated photos and detailed repair estimates formatted for Xactimate—the software most insurers use. With your permission, we’ll talk directly to the adjuster, meet them on-site, and negotiate the scope of work so you get the full benefit of your policy. You’re only responsible for your deductible once the claim is approved.
What warranties and post-installation support do you offer?
You receive two layers of protection: (1) A manufacturer’s material warranty of 30–50 years (lifetime on most shingles and metal panels) that covers defects. (2) Our own 10-year workmanship warranty, which means if anything related to our installation leaks, shifts, or fails, we fix it free of charge—including labor, materials, and disposal. We also perform a complimentary roof tune-up and inspection at the two-year mark to ensure your new roof is performing exactly as promised.