Storm-damaged Tiles
Storm-damaged Tiles | Roof Repair | Roofing | Kelso
When fierce Borders weather leaves your tiled roof cracked, slipping, or missing altogether, HEP’s time-served team is ready to put things right. We’re local to Kelso, so you get a rapid response from specialists who know how Scottish storms batter traditional slate and modern concrete tiles alike. From the first free inspection to sourcing perfect-match replacements, we handle every stage with clear communication, tidy workmanship, and manufacturer-backed guarantees—restoring your home’s comfort and kerb appeal in a single visit whenever possible.
Choose HEP for roof repair that respects your schedule and your budget. Our vans arrive stocked for emergency patch-ups, and our craftsmen work safely at height in all but the worst conditions, preventing minor breaks from turning into costly leaks. Call today and discover why homeowners across Roxburghshire trust us to keep their roofs—and their peace of mind—intact year after year.
FAQs
How can I tell if my tiled roof has been damaged by a recent storm in Kelso?
Look for obvious signs such as slipped, cracked or missing tiles, granule build-up in gutters, water stains on interior ceilings, damp patches in the loft, and debris (tile fragments or ridge mortar) around the property. Because many problems can be hidden from the ground, it’s wise to arrange a professional roof inspection after any severe wind, hail or heavy rainfall event. Our Kelso-based surveyors use ladders, drones and moisture meters to identify both visible and concealed storm damage.
What should I do immediately after discovering storm damage to my roof tiles?
Stay safe—avoid climbing onto the roof yourself. Photograph any visible damage from the ground for insurance purposes, and move valuables away from areas where water might penetrate. Then call a qualified local roofer as soon as possible. We provide a 24/7 emergency call-out service in Kelso, and can install temporary waterproof coverings (such as tarpaulins) to stop further ingress until a full repair is carried out.
Can individual broken tiles be repaired, or do they all need to be replaced?
In many cases only the affected tiles need replacement. We source matching clay or concrete profiles to maintain the roof’s appearance and integrity. However, if large sections are cracked or the underlying battens and felt are water-logged, a more extensive repair or partial re-roof may be necessary. During our free survey we’ll explain the options, outline costs and recommend the most cost-effective long-term solution.
How quickly can your team attend a storm-damaged roof in the Kelso area?
For emergency situations (active leaks, fallen tiles posing a hazard, or exposed underlay) we aim to be on site within 2 hours of your call—day or night—anywhere in Kelso or the surrounding villages. Non-urgent assessments are usually scheduled within 24–48 hours. Because we keep a stock of popular tile types and fixings in our local depot, most small repairs can be completed on the same visit.
Will my home insurance cover storm damage to my tiled roof, and can you help with the claim?
Most standard home insurance policies class storm damage as an insurable peril, meaning the cost of repairing tiles displaced or broken by high winds should be covered (minus any excess). We can supply detailed written reports, photographs and itemised quotations that insurers require, and we’re happy to liaise directly with your loss adjuster to speed up approval. If emergency works are needed, we’ll give you an invoice clearly marked as ‘make-safe’ so you can reclaim costs.
Why should I choose your Kelso roofing company for storm-damaged tile repairs?
We are a local, family-run firm with over 25 years’ experience working on traditional Scottish Borders tiled roofs. All technicians are SVQ-qualified, fully insured and trained in safe access methods. We use only BS EN 490-compliant tiles and stainless-steel fixings, provide a 10-year workmanship guarantee, and never charge a call-out fee within a 20-mile radius of Kelso. Our reputation is built on clear communication, punctual service and transparent pricing—reflected in our 5-star reviews on Google and Trustpilot.