- HEP Roofing
- Honest Estimates

Honest Estimates
Honest Estimates | Roofing | Karns
Karns homeowners trust HEP because we make one promise and keep it: honest estimates from the moment we step on your roof. Our local experts inspect every shingle, flashing, and gutter, then hand you a clear, line-item breakdown—no padding, no pressure, just the real cost of roofing done right. That transparency has earned us a reputation for integrity that spreads faster than a summer storm rolling through Knox County.
Whether you need a quick leak fix after heavy winds or a full replacement that boosts curb appeal, our certified crews arrive on time, protect your landscaping, and clean up every nail before they leave. From flexible financing to industry-leading warranties, we remove the stress so you can focus on loving your home instead of worrying about it.
Ready for service that puts honesty first? Book your free inspection today and see why your neighbors keep choosing HEP for all their roofing needs in Karns.
FAQs
How do you create an “honest estimate” for my roof in Karns?
We start by scheduling a free on-site inspection with a certified roofing specialist. During the visit we measure your roof, photograph any problem areas, check attic ventilation, and review local code requirements. Back at the office we run those measurements through industry-leading estimating software to calculate material quantities, labor hours, permit fees, and disposal costs. The final estimate is a clear, line-item proposal that shows exactly what you’re paying for—no hidden fees, sales gimmicks, or last-minute add-ons.
What factors have the biggest impact on the price of a new roof or repair?
The four main cost drivers are (1) roof size and pitch, (2) chosen material (architectural shingles, metal panels, etc.), (3) underlying deck or structural damage that must be repaired before new material is installed, and (4) labor complexity—multiple valleys, skylights, chimneys, or second-story access raise installation time. We also account for Karns permit fees and landfill charges for tear-off debris. All of these elements are broken down in your estimate so you can see how each item influences the bottom line.
Is the estimate really free and obligation-free?
Yes. We never charge for inspections, measurements, or written proposals. If you choose another contractor or decide to postpone the work, there is absolutely no fee. Our goal is to give Karns homeowners reliable numbers they can budget around, not to lock them into unwanted contracts.
How long after the inspection will I receive my quote?
Most homeowners receive their written estimate within 24 hours. Complex roofs or specialty material requests may take up to 48 hours while we confirm current supplier pricing. We can email, text, or hand-deliver the proposal—whichever is most convenient for you.
Do you use aerial imaging or physical measurements for accuracy?
We use both. Aerial imaging gives us a fast overview, but we always verify dimensions on the roof itself and inside the attic. This hybrid approach eliminates errors caused by tree cover or low-resolution mapping data and ensures our material counts—and your final invoice—are spot-on.
What kind of warranty and guarantee are tied to the estimate?
Every estimate lists two protections: (1) the manufacturer’s material warranty, which ranges from 30-year limited lifetime coverage on architectural shingles to 40+ years on standing-seam metal, and (2) our 10-year workmanship guarantee, covering installation-related leaks or defects. Both warranties are included in writing with the proposal so you know exactly how your investment is protected.