Certified Crews
Certified Crews | Roofing Done Right | Roofing | Karns
Whether you need a small leak sealed or a full roof replacement, HEP’s factory-trained and certified crews bring decades of know-how to every Karns home. From the first shingle lifted to the final nail swept from your driveway, we prove that “roofing done right” isn’t just a slogan—it’s a promise backed by premium materials, meticulous craftsmanship, and transparent communication every step of the way.
Our local team understands the quirks of East Tennessee weather and builds roofs engineered to handle sizzling summers, surprise hailstorms, and everything in between. We arrive on time, respect your property, and leave your yard cleaner than we found it, all while offering industry-leading warranties and flexible financing. Schedule your free roof inspection today and discover why Karns homeowners trust HEP to protect what matters most.
FAQs
What does “Certified Crews – Roofing Done Right” mean for homeowners in Karns?
It means every installer who sets foot on your roof is factory-trained and has completed our strict in-house certification program. We follow manufacturer specifications to the letter, use OSHA-approved safety practices, and document every step with photos. This not only gives you a roof built to last but also preserves the full validity of the manufacturer’s warranty.
How long will my roofing project take from start to finish?
Most asphalt-shingle roofs on single-family homes in Karns are completed in one to two days, weather permitting. Tile, metal, or complex steep-slope projects may take three to five days. We provide a detailed timeline before work begins and keep you updated daily through text or email so you always know our progress.
What types of roofing materials do you offer, and which is best for Karns’ climate?
We install architectural and designer asphalt shingles, standing-seam metal, stone-coated steel, and specialty shingles such as impact-resistant options. For Karns’ mix of hot summers, occasional hail, and heavy rain, architectural asphalt shingles with high wind ratings (130 mph) are the most popular. Metal roofing is ideal if you want maximum longevity (40-70 years) and energy efficiency. Our estimator will bring sample boards and conduct a venting analysis to recommend the best fit for your budget and home design.
Do you provide a workmanship warranty in addition to the manufacturer’s warranty?
Yes. Every roof comes with a transferable 10-year workmanship warranty that covers labor-related leaks or installation defects. Because our crews are certified, we can also offer enhanced manufacturer warranties—up to 50 years non-prorated on materials—at no extra cost to you. All warranty documents are registered and mailed to you within 30 days of project completion.
How do you protect my property and landscaping during the roofing process?
We set up ground-level tarping, erect plywood shields over shrubs and AC units, and use a Catch-All netting system to funnel debris safely. Magnets sweep the lawn twice daily for nails, and a final walk-through with you ensures your gutters, driveways, and flowerbeds are free of materials. If we damage a plant or fixture, we replace it—no questions asked.
Can you help me work with my insurance company after storm damage?
Absolutely. Our Haag-certified roof inspectors will document hail or wind damage with photos, create a detailed inspection report, and meet the adjuster on site. We use Xactimate estimating software, the same program most insurers rely on, to ensure all measurements and code upgrades (such as drip edge and ice-&-water shield) are accurately included. This streamlines the claims process and maximizes your eligible reimbursement.