- HEP Roofing
- Roof Replacement

Roof Replacement
Roof Replacement | Storm Damage Restoration | Roofing | Jonesborough
When fierce East Tennessee weather leaves shingles scattered in the yard and water spots on your ceiling, you need more than a quick patch—you need a partner who understands every step of storm damage restoration. HEP’s certified roofers live and work right here in Jonesborough, so they arrive fast, perform a thorough inspection, and document the damage for your insurance adjuster. From emergency tarping that protects what matters most to transparent estimates that respect your budget, we make the process as stress-free as possible.
Once the claim is approved, our crew replaces your roof with impact-rated materials that are engineered to handle the next round of high winds and hail. You’ll get constant project updates, meticulous clean-up, and warranty coverage that keeps you protected long after the last nail is set. With HEP, your Jonesborough home is restored, strengthened, and ready for whatever Mother Nature sends next.
FAQs
How can I tell whether my Jonesborough roof needs a full replacement after a storm or just spot repairs?
Start with a visual inspection from the ground and attic. Look for widespread shingle loss, shingles curled or lifted by wind, hail bruises larger than a quarter, wet insulation, or daylight coming through the decking. Local storms often blow debris under shingles, tearing the underlayment. If damage is scattered across several roof planes or the decking has begun to rot, a replacement is usually more cost-effective than patching. A certified Jonesborough roofing contractor can document the damage with photos and moisture readings and give you a repair-vs-replace recommendation that meets Washington County code.
What kinds of storm damage are most common in Jonesborough and how quickly should I call a roofer?
In East Tennessee, high straight-line winds, hail up to 1.5 inches, and heavy rain bands are the primary roof threats. Wind gusts can exceed 60 mph, peeling back shingles and ridge caps, while hail pits the granules that protect the asphalt. Sudden downpours then exploit those weaknesses, leading to leaks. Because secondary water damage (drywall, framing, mold) can start within 24–48 hours, contact a restoration-qualified roofer as soon as the storm passes. Reputable firms offer 24/7 tarp and board-up service to stop further intrusion until an adjuster arrives.
Will my homeowners insurance cover a storm-related roof replacement in Jonesborough?
Most standard HO-3 policies in Tennessee cover wind, hail, and falling tree damage on a "replacement cost" basis, provided the roof was in reasonable condition before the storm. After you file a claim, an insurance adjuster inspects and writes a scope of loss. Your deductible—often $500–$1,500—will apply. Coverage can be reduced for older roofs (10–15+ years) if your policy has an Actual Cash Value (ACV) endorsement. A local roofer experienced with insurance work can meet the adjuster on-site, supply a detailed Xactimate estimate, and help you navigate supplements for code-required upgrades like drip edge and ice-and-water shield.
How long will a storm-damage roof replacement take and will my house be exposed to the weather?
A typical Jonesborough single-family home (25–35 squares) can be torn off and dried-in the same day, with total completion in 1–2 days, weather permitting. Crews remove shingles in sections, install synthetic underlayment immediately, and secure the roof each evening, so your interior is never left open overnight. If decking or structural repairs are needed, add another day. Materials are staged the morning of the job, and dumpsters are removed within 24 hours to keep your property clear.
Do I need a permit for a roof replacement in Jonesborough, and who arranges inspections?
Yes. Washington County requires a residential reroof permit when you replace the decking or more than 25 percent of the roofing material. Your contractor should pull the permit, include the fee in your proposal, and schedule any mid-roof or final inspections. The inspector verifies correct fastening patterns, underlayment, flashing, and ventilation before signing off. Skipping the permit can delay an insurance payout and create problems when you sell your home, so always ask for a copy of the permit card.
What roofing materials are best for storm resistance in East Tennessee and what warranties are available?
Architectural asphalt shingles rated for 130 mph wind and Class 3 or 4 impact resistance perform well against local hail and wind. Metal standing seam roofs offer even higher wind ratings (up to 150 mph) and excellent shed during heavy rains. Synthetic slate and composite shake are lighter than real slate yet carry Class A fire and Class 4 impact ratings. Manufacturers such as GAF, Owens Corning, and CertainTeed offer 50-year limited lifetime warranties, which can become non-prorated when installed by a factory-certified contractor. Labor and workmanship warranties from your roofer typically range from 5 to 25 years—ask for both in writing.