- HEP Roofing
- Hidden Moisture

Hidden Moisture
Hidden Moisture | Storm Damage Restoration | Roofing | Jonesborough
When a sudden Appalachian storm tears through Jonesborough, the damage it leaves behind isn’t always obvious. Missing shingles and dented gutters are easy to spot, but trapped water can seep into decking, insulation, and framing long before stains appear on your ceiling. HEP’s Hidden Moisture Roofing team specializes in storm damage restoration, using thermal imaging and moisture-mapping technology to uncover the issues that other contractors overlook.
From the first emergency tarp to the final shingle, our local crew handles every detail: rapid response, detailed documentation for insurance claims, and precision repairs that fortify your roof against the next squall. We live and work right here in Washington County, so we know how quickly mountain weather can change—and we’re always a phone call away when it does. Reach out today for a free, no-obligation inspection and let HEP protect your home from the damage you can’t see.
FAQs
How can I tell if my roof has hidden moisture damage after a storm?
Signs can be subtle. Look for discolored ceiling spots, peeling paint, musty odors in the attic, or shingles that appear warped even though there are no visible leaks. Because moisture can travel under the decking, the safest way to confirm is with a professional inspection that includes moisture-meter testing and infrared scanning.
Why is hidden moisture in my roof such a serious issue?
Moisture trapped in the roof assembly promotes wood rot, weakens the structural decking, and creates an ideal environment for mold growth. Left untreated, it can shorten the life of your roofing system, raise energy bills, and lead to costly interior damage. Early detection keeps repair costs and health risks to a minimum.
What does your Jonesborough storm-damage team do to locate hidden moisture?
We start with a visual survey, then use non-invasive tools such as infrared thermal imaging to spot temperature variations that indicate wet insulation or decking. Next, we confirm readings with pinless and pin moisture meters. If needed, we perform targeted core sampling to see below the surface. The combination ensures nothing is missed before we design a restoration plan.
Will my homeowners insurance cover repairs for hidden moisture caused by storm damage?
In most cases, yes—if the moisture intrusion can be linked to a covered peril such as wind, hail, or falling debris. Our specialists document the damage with photos, moisture maps, and detailed reports. We meet with your adjuster on-site to make sure the hidden issues are included so you receive the full compensation you’re entitled to under your policy.
How soon should I schedule an inspection after a heavy storm in Jonesborough?
Immediately or within 24–48 hours. Moisture begins wicking through wood fibers quickly, and the sooner it’s detected, the easier it is to dry out and repair. Prompt inspections also strengthen your insurance claim by showing the problem was storm-related and not the result of long-term neglect.
Do you provide preventive services to avoid hidden moisture problems in the future?
Absolutely. After repairs, we can install self-sealing underlayment, improve attic ventilation, seal roof penetrations, and set up an annual maintenance plan that includes infrared scans each spring and fall. These proactive steps reduce the chance of hidden moisture taking hold again and extend the life of your roofing system.