Insured Crews
Insured Crews | Roof Replacement | Roofing | Jonesborough
When a Jonesborough storm or years of Tennessee sunshine finally take their toll, HEP’s fully-insured crews arrive ready to protect what matters most. We blend hometown courtesy with master-level craftsmanship, stripping away worn shingles, repairing hidden decking issues, and installing premium materials that defend your home for decades. You’ll see meticulous clean-up, constant communication, and a crew that treats your property like their own—because at HEP, We treat you like family is more than a slogan.
Choose HEP for your next roof replacement and enjoy true peace of mind. From the first drone inspection to the final nail, we navigate permits, warranties, and insurance paperwork so you don’t have to. Let the orange HEP trucks roll up, and discover why so many of your Jonesborough neighbors trust our team to raise the roof on quality, safety, and value.
FAQs
How do I know if my roof in Jonesborough needs to be replaced rather than repaired?
Several warning signs point to a full replacement: shingles that are curling, cracked, or missing in multiple areas; widespread granule loss visible in gutters; sagging roof decking; water stains on interior ceilings; and roofs that are 20–25 years old. Our insured crews provide free inspections using drones and attic moisture meters, then give you an honest opinion on whether targeted repairs or a complete replacement will be more cost-effective in the long run.
What types of roofing materials do your insured crews install for replacements?
We offer architectural asphalt shingles, designer shingles, standing-seam metal, ribbed metal, synthetic slate, and energy-efficient cool-roof systems. All products meet or exceed Tennessee wind and fire codes and come from manufacturers such as GAF, CertainTeed, and Atlas. During your consultation we discuss durability, curb appeal, budget, and HOA requirements to help you choose the best material for your Jonesborough home.
How long does a typical roof replacement take in the Jonesborough area?
Most asphalt shingle roofs on single-family homes are completed in one to two days. Metal or specialty systems can take three to five days. We stage materials in advance, assign a dedicated project manager, and use larger insured crews to minimize disruption. Weather delays are always possible in Northeast Tennessee, but we monitor forecasts and tarp the roof if rain is expected overnight.
Will my homeowners insurance cover the cost of a roof replacement?
It depends on the cause of damage and your policy language. Storm-related issues such as wind or hail are often covered, while normal wear is not. Our team documents damage with photos, provides a written inspection report, and can meet with your adjuster to ensure they have the information needed to process your claim. You are always in control of repair decisions and costs before we move forward.
What warranties do you provide on materials and workmanship?
Manufacturer warranties vary by product—standard architectural shingles carry 30- to 50-year limited lifetime coverage, while metal roofs often have 40-year finish warranties. In addition, we back every replacement with a 10-year transferable workmanship guarantee covering leaks caused by installation errors. Because our crews are fully insured and manufacturer-certified, you retain eligibility for upgraded warranty options such as GAF System Plus or CertainTeed SureStart PLUS.
How do you protect my property and ensure safety during the roof replacement?
Before work begins we lay protective tarps over landscaping, pool areas, and AC units; move patio furniture; and place a portable disposal trailer close to the house to contain debris. Crews wear fall-protection gear and follow OSHA guidelines. At day’s end we run magnetic rollers to pick up nails and perform a multi-point cleanup checklist. Our $2 million liability policy and workers’ compensation coverage give you peace of mind throughout the project.