Certified Installers
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Certified Installers | Siding Solutions | Roofing | Johnson City
When fierce Appalachian storms roll over Johnson City, homeowners turn to HEP’s certified installers for craftsmanship that stands up to every season. Our team lives and works here, so we understand how blazing summer sun, whipping mountain winds, and winter freeze can punish a roof or façade. From the first inspection to the final nail, we combine premium materials with factory-trained precision, delivering roofs and exteriors that look stunning today and stay watertight for years.
Whether you’re refreshing historic clapboard or upgrading to energy-efficient vinyl, our siding solutions blend curb appeal with rugged protection. Choose from a spectrum of colors, profiles, and insulation options, then relax while we handle permits, cleanup, and warranty registration. With HEP, you don’t just get a new exterior—you gain a local partner committed to keeping your home safe, stylish, and ready for whatever the East Tennessee sky brings next.
FAQs
What types of roofing systems do you install in the Johnson City area?
Our certified crews install asphalt shingles (architectural and designer grades), standing-seam metal panels, ribbed metal, synthetic slate, and low-slope membranes such as TPO and EPDM. Because we work with multiple manufacturers—including GAF, CertainTeed, Owens Corning, and Englert—we can recommend a system that matches Johnson City’s four-season climate, your budget, and your home’s architectural style.
Are your roofing and siding installers licensed, insured, and factory-certified?
Yes. Every field team member carries the required Tennessee contractor or subcontractor license, full liability and workers’ compensation coverage, and at least one manufacturer certification. We maintain GAF Master Elite and CertainTeed ShingleMaster credentials for roofing, plus VSI (Vinyl Siding Institute) and James Hardie Preferred Contractor status for siding. These designations mean our work is audited regularly and we can offer upgraded manufacturer warranties that non-certified contractors cannot.
How long will a typical roof or siding replacement take?
For an average 2,000-square-foot Johnson City home, a complete asphalt-shingle reroof usually takes one to two days, while a standing-seam metal roof may require three to four. Full vinyl or fiber-cement siding replacement normally spans three to five days, depending on wall complexity and weather. We provide a detailed timeline in writing before work starts and keep you updated if rain or material delays shift the schedule.
Do you offer free inspections and written estimates?
Absolutely. We begin every project with a no-cost, no-obligation inspection that checks decking, flashing, ventilation, and existing siding integrity. You’ll receive a digital report with photos, our professional recommendations, and a line-item estimate so you can compare options. Because we’re local, we can usually schedule inspections within 48 hours anywhere in Washington, Sullivan, or Carter counties.
How does Johnson City’s climate affect roofing and siding choices?
Our region experiences wide temperature swings, heavy summer humidity, and occasional high-wind events along the Appalachian ridge. We therefore steer homeowners toward products with high wind ratings (130 mph or greater), algae-resistant shingle granules, and moisture-resistant underlayments. For siding, we favor insulated vinyl, fiber cement, or engineered wood that resists expansion and contraction while providing an extra R-value boost against winter heat loss.
What warranties and post-installation support do you provide?
Because of our factory certifications, we can register enhanced warranties such as GAF’s 50-year Golden Pledge and James Hardie’s 30-year non-prorated siding warranty. Our own workmanship warranty covers installation defects for 10 years, and it’s transferable once if you sell your home. After completion, you receive a detailed maintenance checklist and a yearly email reminder for a complimentary roof and siding inspection to keep your coverage intact.