Honest Estimates
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Honest Estimates | Roofing Done Right | Roofing | Johnson City
When storm clouds hover over Johnson City, savvy homeowners turn to HEP’s Honest Estimates Roofing for roofing done right. Our crew lives and works in the Tri-Cities, so we treat every shingle, flashing, and ridge cap like it’s protecting our own families. From the first handshake to the final cleanup, you’ll get straight talk, transparent pricing, and craftsmanship that withstands both Tennessee summers and Appalachian winters—no surprises, no shortcuts.
Call, click, or drop by our local office and see why neighbors consistently recommend us. You’ll receive a clear, line-item estimate in writing, premium materials chosen for our specific climate, and a workmanship warranty that backs up every nail. Whether you need a small repair or a full replacement, HEP turns stressful roof projects into smooth experiences—proof that in Johnson City, there’s only one way to roof: roofing done right.
FAQs
How do you ensure the estimate I receive is truly “honest” and accurate?
Every proposal starts with a free on-site or drone roof inspection, detailed photographs, and a written condition report. We measure your roof digitally, specify the exact materials required, and list labor, disposal, permits, and taxes as separate line items. You see the real cost of each component—no bundled pricing, hidden fees, or change-order surprises. If unforeseen decking or structural issues are uncovered once the shingles are removed, we document them with photos and secure your approval before any extra work begins.
Which roofing materials and systems do you install for Johnson City homeowners and businesses?
We install asphalt architectural shingles, luxury designer shingles, standing-seam metal roofing, stone-coated steel, EPDM and TPO flat-roof membranes, and specialty options such as cedar shakes or synthetic slate. All products we recommend carry a minimum 30-year manufacturer warranty and are rated for the snow loads, high humidity, and wind events typical to northeast Tennessee.
Are you fully licensed, bonded, and insured to work on my roof in Tennessee?
Yes. Our Tennessee Home Improvement Contractor license number is available on every estimate and matches the name on your contract. We carry $2 million in general liability coverage, full workers’ compensation for every crew member, and an additional surety bond for larger commercial projects. Certificates of insurance are sent directly from our carrier to you or your HOA upon request.
How long does a typical roof replacement or new installation take?
Most single-family asphalt shingle replacements in Johnson City take one to two working days, including tear-off, deck inspection, underlayment, flashing, shingle installation, and magnetic nail sweep. Metal or complex roofs may take three to five days. We review the schedule with you in advance and keep a weather buffer to avoid exposing your home to rain.
Do you provide emergency leak repair services and how fast can you respond?
Yes. Our 24/7 emergency line dispatches a technician within two hours inside Washington, Carter, and Sullivan counties. We carry tarping material, synthetic underlayment, and sealants on every service truck, allowing us to stop active leaks immediately. A formal repair or replacement estimate follows within 24 hours.
What kinds of warranties back my new roof?
You receive two layers of protection: (1) a manufacturer’s material warranty—up to lifetime coverage on premium shingles or 40 years on metal panels—and (2) our 10-year transferable workmanship warranty that covers installation-related leaks, flashing failures, or wind blow-offs up to 130 mph. We perform one free annual maintenance inspection for the first three years to ensure everything remains in top condition.