Transferable Lifetime Warranty
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Transferable Lifetime Warranty | Metal Roofing | Roofing | Johnson City
When summer storms roll across Johnson City or winter frost settles on the mountains, you can trust HEP to keep your home protected for life. Our transferable lifetime warranty means the strength of your new roof endures even if you sell your homeâadding instant value while giving the next owner the same iron-clad peace of mind. Each panel is engineered to resist 140-mph winds, shed heavy snow, and shrug off rust, fading, and hail, so you can enjoy decades of dependable performance without the constant cycle of repairs.
Choose HEPâs metal roofing and youâll get more than rugged protection; youâll get a roof that saves energy, lowers insurance premiums, and turns heads with modern curb appeal. Installed by local crews who know our East Tennessee weather inside and out, your roof is backed by expert craftsmanship, honest pricing, and fast, friendly service. Upgrade once, worry neverâschedule your free consultation today and discover why Johnson City homeowners are switching to the last roof theyâll ever need.
FAQs
What does a âtransferable lifetime warrantyâ on our Johnson City metal roofing actually mean?
A transferable lifetime warranty guarantees that the metal roof will be free from manufacturing defects and premature failure for as long as you own your homeâand if you sell, the warranty can be legally transferred to the next homeowner once (sometimes twice) during the roofâs life. This adds resale value because the new owner enjoys the remaining coverage without extra cost, provided the transfer is completed within the required time frame (usually 30â60 days after closing).
Which parts of the roof are covered under the lifetime warranty?
Our warranty covers the metal panels, factory-applied paint or coating, trim, and manufacturer-approved fasteners against rust-through, cracking, chipping, peeling, and excessive fading. It also includes wind resistance up to the rated speed, and in many cases hail impact protection. Workmanship by our certified installation team is backed by an additional 10- to 25-year labor guarantee, ensuring both material and installation are protected.
Are there any conditions that could void the warranty?
Yes. The most common reasons for warranty denial are: (1) improper or unauthorized repairs or alterations, (2) use of incompatible products (e.g., harsh cleaners, dissimilar metals that cause galvanic corrosion), (3) inadequate ventilation that leads to condensation damage, (4) neglect such as debris buildup that traps moisture, and (5) failure to register or transfer the warranty within the specified window. Routine inspections and maintenance as outlined in the ownerâs manual will keep the warranty valid.
How do I transfer the warranty if I sell my Johnson City home?
Simply complete the short transfer form included in your warranty packet and submit it, along with a copy of the closing statement, to the manufacturer within 30â60 days of the sale (time frame varies by product line). There is typically a small administrative feeâabout $100âthat covers processing. Once accepted, the new owner receives written confirmation that the lifetime coverage is now in their name.
Does the lifetime warranty cover storm damage or leaks caused by severe weather?
The warranty covers product failure due to manufacturing defects, including wind uplift up to the certified rating and hail impact up to a specified diameter. If a tornado, falling tree, or wind speed beyond the rating physically tears off panels or punctures the roof, that is considered accidental or catastrophic damage and is usually handled by homeowners insurance. However, if a leak develops because a factory seam failed under normal conditions, that would fall under warranty coverage.
What maintenance is required to keep the warranty in force?
Metal roofs are low-maintenance, but the warranty requires basic upkeep: (1) Remove leaves, pine needles, and other debris at least twice a year to prevent moisture trapping. (2) Rinse areas subject to salt spray, heavy pollen, or industrial fallout with a garden hose annually. (3) Inspect after major storms for displaced fasteners or dents and contact us for any repairsâdo not attempt DIY fixes that could void coverage. Keep documentation of inspections and any professional service; it can be requested if you file a claim.