Storm-damage Specialists

HEP RoofingStorm-damage Specialists

Storm-damage Specialists | Storm Damage Restoration | Roofing | Jellico

When gale-force winds and pounding hail sweep through Jellico, homeowners call on HEP’s storm-damage specialists to restore peace of mind as quickly as they restore roofs. Our crew arrives with thermal drones, moisture meters, and decades of know-how, pinpointing hidden leaks and torn shingles before they turn into costly problems. From emergency tarping to full roof replacements, every step of our storm damage restoration process is handled with the speed and craftsmanship that have made HEP a trusted neighbor across Campbell County.

We work hand-in-hand with your insurance adjuster, document every shingle, and keep you informed with clear, friendly communication. Most projects are wrapped up in days—not weeks—so you can get back to what matters without the stress of lingering repairs. Call us 24/7, and let Jellico’s own roofing heroes turn today’s storm chaos into tomorrow’s fresh start.

FAQs

What should I do immediately after my roof is damaged by a storm in Jellico?

First, make sure everyone in the household is safe and stay clear of any downed power lines or unstable structures. If the roof is leaking, place buckets or tarps inside to protect valuables. Avoid climbing onto the roof yourself—wet, damaged shingles are slippery and dangerous. Call our 24/7 emergency line; we can usually have a crew on-site the same day to secure the roof with tarps or boards and prevent further interior damage.

How quickly can your team respond to emergency storm damage in Jellico?

Because we’re a local Jellico-based roofing company, our certified storm-response crews are on standby whenever severe weather is forecast. In most cases we arrive within 2–4 hours of your call, even during nights, weekends, or holidays. Our trucks are stocked with tarping material, plywood, and specialized safety equipment so we can start mitigation work immediately.

Will my homeowner’s insurance cover the cost of storm-related roof repairs or replacement?

Most standard homeowner policies in Tennessee cover wind, hail, and other storm damage, but every policy is different. Coverage depends on factors such as your deductible, the age of the roof, and whether the damage is deemed sudden and accidental. After our free inspection we document all findings with photos and a written report you can share with your insurer to confirm coverage before any major work begins.

Can you assist me with the insurance claim process?

Absolutely. We act as your advocate from the first inspection through final settlement. Our team prepares all required photos, measurements, and damage reports; meets with the adjuster on-site to point out issues that could be missed; and provides itemized estimates formatted for insurance software (Xactimate). This helps ensure you receive a fair payout and minimizes paperwork headaches.

Do you provide a free storm-damage inspection and estimate?

Yes. One of our Haag-certified roof inspectors will visit your Jellico property at no cost, usually within 24 hours. We check shingles, flashing, decking, gutters, attic spaces, and interior ceilings for hidden moisture. You’ll receive a detailed written assessment, repair recommendations, and an upfront estimate so you know exactly what to expect before any work starts.

What warning signs of storm damage should I look for on my roof?

After a storm, inspect from the ground with binoculars or call us for a safer professional inspection. Common red flags include missing or lifted shingles, cracked or dented metal flashing, granule buildup at downspouts, dark or wet spots on ceilings, sagging rooflines, and debris-filled gutters. Hail impacts may leave circular bruises or shiny spots on asphalt shingles. If you notice any of these issues, schedule an inspection right away to avoid leaks and structural deterioration.

HEP Roofing
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(423) 228-7848