Premium Materials
Premium Materials | Storm Damage Restoration | Roofing | Jellico
When Jellico’s wild mountain weather tears through your roof, HEP arrives with premium materials and a craftsmanship-first approach that restores both protection and peace of mind. Our certified crews specialize in storm damage restoration, replacing compromised shingles, decking, and flashing with top-tier products that outperform what the original builder installed. From the first on-site inspection to the final nail, we document every step for your insurance claim and keep you informed with clear, friendly communication.
Choosing HEP means choosing a roof engineered to thrive in Tennessee’s toughest seasons. We bring impact-rated shingles, high-performance underlayments, and corrosion-resistant fasteners—all backed by industry-leading warranties and our own satisfaction guarantee. Whether you need an emergency tarp tonight or a full roof upgrade tomorrow, count on us to turn storm chaos into long-lasting shelter.
FAQs
What should I do immediately after a storm damages my roof in Jellico?
Safety is the first priority. Stay clear of any downed power lines or loose debris, and do not climb onto the roof yourself. From ground level or a safe vantage point, take date-stamped photos or videos of visible damage (missing shingles, dented metal, punctures, granule loss, leaks inside your attic or ceilings). Then call our 24/7 storm-response line. We will schedule an emergency inspection, document the damage with a drone and on-roof assessment, and provide temporary tarping or board-up services to prevent further water intrusion until permanent repairs can begin.
How quickly can your team respond to a storm-damaged roof in Jellico?
Because we are headquartered less than 15 minutes from downtown Jellico, our certified crews are on call day and night during storm season. In most cases we can arrive within 2–4 hours of your call, even in widespread events. Emergency tarping is done the same visit, and a full written estimate with photographs is normally delivered to you and your insurance adjuster within 24 hours.
What premium roofing materials do you recommend for superior storm resistance in this region?
For the high-wind gusts, hail, and heavy rain typical of Campbell County, we suggest: • Class 4 impact-rated architectural shingles (e.g., CertainTeed ClimateFlex or Owens Corning Duration STORM) that resist hail bruising and qualify for insurance discounts. • Standing-seam metal panels made from 24-gauge galvanized or Galvalume steel with concealed fasteners, tested to 140 mph wind uplift. • Synthetic underlayments and ice-and-water shields on eaves and valleys for secondary moisture protection. • High-profile ridge caps and stainless steel ring-shank nails for stronger wind hold. All materials we install carry manufacturer warranties of 30 years to limited lifetime, and our workmanship warranty is 10 years, fully transferable.
Will my homeowner’s insurance cover storm-related roof damage in Jellico?
Most policies written for Tennessee homes do cover sudden and accidental damage caused by wind, hail, or falling debris, subject to your deductible. After our inspection we provide a detailed damage report, photos, and an Xactimate-formatted estimate that speaks the adjuster’s language. We can meet on-site with the adjuster to point out hidden damage, help you file paperwork, and review the insurer’s scope of loss to be sure all legitimate repairs are included. You are always in control of the claim and settlement; we simply streamline the process and advocate for code-compliant restoration.
How long does the full storm damage restoration process usually take?
Emergency dry-in (tarping) is done immediately. Once the claim is approved and materials are delivered, most asphalt shingle roof replacements take 1–2 days; standing-seam metal installations take 2–4 days depending on roof complexity. We inspect the decking, replace any rotted wood, install upgraded underlayment, flashings, ventilation, and then the premium roof covering. After cleanup, we perform a magnetic nail sweep, final quality inspection, and provide you with a workmanship certificate and registered manufacturer warranty. From first call to final inspection, the average Jellico storm restoration is completed in 2–3 weeks, but we can accelerate timelines for urgent situations.
Why should I choose your local Jellico roofing company instead of an out-of-town “storm chaser”?
Being locally owned and operated, we understand Jellico’s building codes, permit requirements, and unique Appalachian weather patterns better than fly-in crews who leave once the work is done. We are licensed, bonded, and insured in Tennessee, carry an A+ BBB rating, and maintain long-term relationships with area suppliers—so warranty parts and service are always available. Our crews are factory-certified to install premium materials correctly, and our workmanship warranty is backed by a brick-and-mortar office you can visit anytime. Most importantly, your dollars stay in the community and support local jobs rather than out-of-state contractors.