Manufacturer Warranties
Manufacturer Warranties | Roofing | Jefferson City
Homeowners and businesses across Jefferson City choose HEP because they know every shingle, seam, and flashing detail is backed by iron-clad manufacturer warranties. Our certified installers follow each brand’s strict specifications, ensuring your new roofing system is eligible for the longest, most comprehensive protection available. From impact-resistant asphalt to sleek metal panels, we register every warranty on your behalf and keep digital records handy, so you’re covered whether a thunderstorm rolls through next week or a decade from now.
Should an issue ever arise, one call to HEP is all it takes—we’ll liaise directly with the manufacturer, file the claim, and handle any approved repairs with zero hassle to you. That commitment to worry-free service, paired with our deep roots in Jefferson City, means you can invest in quality roofing once and focus on everything else your home or business needs.
FAQs
What types of manufacturer warranties are available for roofing installations in Jefferson City?
Most roofing manufacturers offer two main types of warranties: a material-only warranty and an enhanced or system warranty. A material-only warranty covers defects in the shingles or panels themselves, while an enhanced warranty extends coverage to the entire roofing system—including underlayment, starter strip, ventilation components—and often includes labor costs for approved repairs. Some manufacturers also offer prorated vs. non-prorated options and wind or hail upgrades that are popular in Jefferson City’s storm-prone climate.
What is typically covered under a manufacturer’s roofing warranty?
A standard manufacturer’s warranty generally covers premature manufacturing defects that cause the roofing material to fail under normal weather conditions. This can include issues such as blistering, excessive granule loss, substrate delamination, or premature corrosion on metal panels. Enhanced warranties may add coverage for factory-approved accessories and workmanship (if the roof was installed by a certified contractor) and may include tear-off and disposal costs. Normal wear, storm damage, foot traffic, and improper maintenance are not covered.
How long do manufacturer warranties last for asphalt shingle roofs versus metal roofs?
In Jefferson City, leading asphalt-shingle manufacturers typically provide limited lifetime warranties, which translate to about 30–50 years of prorated coverage. Non-prorated periods usually range from 10–15 years. Metal roofing manufacturers often offer 30- to 40-year paint warranties plus 20- to 50-year substrate warranties against rust-through. Some premium standing-seam systems come with true lifetime coverage when installed by a factory-trained crew.
What can void my manufacturer roofing warranty?
Common warranty-voiding issues include: (1) improper installation by an unqualified contractor; (2) using non-approved fasteners, sealants, or underlayments; (3) inadequate attic ventilation leading to heat build-up; (4) pressure washing or applying aftermarket coatings; (5) installing satellite dishes or solar panels without manufacturer-approved brackets; and (6) failure to perform routine maintenance such as debris removal from valleys and gutters. Always follow the maintenance schedule outlined in your warranty packet and document any service work.
How do I register my manufacturer warranty after roof installation?
Most manufacturers require online or mailed registration within 30–60 days of installation. Your roofing contractor should provide the product codes, lot numbers, and installation date. For enhanced warranties, the contractor often submits the paperwork on your behalf, and you’ll receive confirmation by email or mail within a few weeks. Keep your proof of purchase, contract, and confirmation letter in a safe place—these documents will be necessary if you need to file a claim later.
What should I do if I need to file a warranty claim?
First, review your warranty certificate to confirm that the issue is likely covered. Then contact the manufacturer’s warranty department or your original roofing contractor. They will request photos, a description of the problem, and copies of your proof of purchase and warranty registration. A manufacturer representative or certified inspector will schedule an onsite evaluation in Jefferson City. If the claim is approved, the manufacturer will outline repair or replacement options and coordinate with an authorized contractor to perform the work, often at no cost to you for covered items.