Manufacturer Warranties
Manufacturer Warranties | Siding Solutions | Roofing | Jefferson City
When powerful Midwest storms test the limits of your roof or siding, HEP stands ready in Jefferson City with factory-certified craftsmanship backed by rock-solid manufacturer warranties. We partner with top brands like GAF and CertainTeed so you get premium shingles, panels, and trim that are installed to spec and registered for extended coverage—often up to 50 years. That means if a product ever fails due to a manufacturing defect, you’re protected, parts and labor included, without the fine-print headaches.
Beyond the paperwork, our roofing and siding solutions are tailored to Missouri’s humid summers, icy winters, and everything in between. From energy-efficient vinyl cladding that resists fading to Class 4 impact-rated shingles that can lower insurance costs, every recommendation is driven by local know-how and a no-pressure approach. Schedule a free inspection today and discover how HEP turns manufacturer warranties into true peace of mind.
FAQs
What does a manufacturer warranty typically cover on new roofing and siding?
A manufacturer warranty is designed to protect you against factory-related defects in the roofing shingles, metal panels, or vinyl/polymer siding we install on your Jefferson City home. If the product prematurely cracks, blisters, peels, excessively fades, or otherwise fails under normal weather conditions because of a material flaw, the manufacturer will supply replacement material (and, on higher-tier warranties, some or all of the labor) at no cost. It does not, however, cover problems caused by installation errors, lack of maintenance, or acts of nature such as hail that exceeds the product’s rated impact resistance.
How long are the standard manufacturer warranties for the roofing and siding products you offer in Jefferson City?
Most architectural asphalt shingles come with a limited lifetime (often defined as 30–50 years) manufacturer warranty on material defects. Metal roofing panels are usually backed by 40- to 50-year paint and substrate warranties, with many manufacturers calling them “lifetime” as well. Premium vinyl siding is commonly covered for 20–50 years, while insulated or polymer siding can be warranted for the life of the original owner. Exact terms vary by product line and upgrade package, so we always attach the written warranty with your proposal for easy comparison.
Does the manufacturer warranty protect my roof or siding from Missouri’s severe storms, hail, or high winds?
Most warranties exclude damage caused by weather events that exceed the product’s tested thresholds—think golf-ball hail, tornado-strength wind, or flying debris. Many shingle and metal roofing manufacturers do include specific wind-speed coverage (e.g., up to 130 mph) if the product is installed per their instructions. Impact-resistant Class 4 shingles or reinforced siding panels may also carry limited hail protection. After any severe storm in the Jefferson City area, you should still file a claim with your homeowner’s insurance; the manufacturer warranty will not duplicate insurance coverage.
What do I need to do to register my manufacturer warranty once my project is finished?
Most roofing and siding manufacturers require online or mail-in registration within 30–60 days of the installation date. Our office handles this paperwork for you: we submit the serial numbers, lot codes, and proof-of-purchase directly to the manufacturer and then email you a copy of the registration certificate for your records. If you ever misplace it, we can re-issue the documentation or retrieve it from the manufacturer’s portal.
Can I transfer the manufacturer warranty to a new homeowner if I sell my Jefferson City property?
Yes—nearly all major roofing and siding warranties are transferable at least once during the coverage period. The original owner must notify the manufacturer (usually via a simple form or online portal) within 30–60 days of closing. While labor coverage sometimes shortens after transfer, the material defect portion usually remains in force for the remainder of the stated term, giving prospective buyers extra peace of mind.
How does the manufacturer warranty work with your company’s own workmanship warranty?
Think of the two warranties as complementary layers of protection. Our workmanship warranty—10 years on siding and lifetime on roofing—covers any leaks, loose panels, or other issues that result from installation error. The manufacturer warranty steps in if the product itself is defective. If you ever have a problem, call us first; we will inspect the issue, determine whether it is a labor or material claim, and coordinate with the manufacturer so you do not have to juggle multiple phone calls or forms.