Photo Documentation
Photo Documentation | Storm Damage Restoration | Roofing | Jasper
When violent winds sweep through Jasper, the aftermath can feel overwhelming—but HEP’s photo documentation puts clarity back in your hands. Our gallery walks you through every phase, from the first up-close shots of torn shingles and punctured decking to the final gleaming roofline. Each image is timestamped and geotagged, giving homeowners, insurers, and adjusters irrefutable proof of the damage and the quality of the repairs that follow. You’ll see our crews in action, our materials on-site, and the meticulous steps we take to ensure every nail, shingle, and flashing piece meets code and exceeds expectations.
That transparency is at the heart of HEP’s storm damage restoration service. By pairing honest visuals with our licensed craftsmanship, we streamline insurance claims, eliminate guesswork, and restore peace of mind along with your roof. Browse the photos, imagine the relief of watching your own home progress from battered to better-than-before, and know that HEP is ready to bring that same skill and documentation to your doorstep.
FAQs
What is photo documentation and why is it important for storm-damaged roofs in Jasper?
Photo documentation is the systematic process of capturing high-resolution images of every portion of your roof—shingles, flashing, vents, gutters, decking, and attic—from multiple angles after a storm. These images create an indisputable visual record of the damage at a specific point in time. Insurance adjusters rely heavily on dated photos to verify the cause, extent, and timing of roof damage. Detailed documentation speeds up claim approval, reduces the chance of underpayment or denial, and provides a baseline for comparing pre- and post-repair conditions.
How do you perform the photo documentation during a roof inspection?
Our Jasper crew uses a multi-step approach: 1. Exterior drone flight: A licensed pilot captures 4K aerial images and orthomosaic maps to highlight missing shingles and impact zones. 2. Close-up ladder inspection: Technicians take high-resolution photos of hail bruises, wind creases, punctures, and detached flashing. 3. Interior attic check: We photograph water stains, wet insulation, and daylight penetration to connect exterior damage with interior leaks. 4. Reference markers: Each image includes a ruler or chalk line for scale, and GPS time-stamping for authenticity. 5. Organized report: All photos are labeled, sorted by roof slope, and delivered in a digital PDF and cloud folder you can share instantly with your insurer.
Will the photo documentation you provide satisfy my insurance company’s requirements?
Yes. We follow the National Roofing Contractors Association (NRCA) and Insurance Information Institute (III) guidelines for storm documentation. Our reports include: • Date-stamped photos in original resolution • Weather data from NOAA for the storm event • Annotated damage descriptions on each image • A summary page correlating damage to policy language • An optional Xactimate scope of repairs These elements meet or exceed the evidence standards demanded by most carriers operating in Jasper, so adjusters can process your claim without additional site visits.
How soon after a storm can you document my roof, and what if more damage occurs later?
We offer 24-hour emergency response within Jasper city limits and surrounding areas. The sooner we photograph, the better, because fresh damage is easier to trace directly to the storm event. If subsequent damage occurs—such as delayed leaks or additional high-wind events—we schedule follow-up photo sessions at no extra charge within 90 days, ensuring your claim reflects the full extent of loss.
Do I need to be home while you take the photos?
Only if interior access is required. For exterior and drone documentation you do not have to be present; we just need permission to enter the property. If attic photos are necessary, we’ll schedule a convenient time and follow strict safety and cleanliness protocols—shoe covers, drop cloths, and post-inspection sanitizing—to protect your home.
Is photo documentation an added cost, and what happens after I receive the images?
When you hire us for storm damage restoration, comprehensive photo documentation is included at no additional cost. If you only need the documentation service, we offer a flat fee that can later be credited toward any repair work you authorize. After delivery, we help you file the insurance claim, meet with the adjuster if requested, and use the same photo set as a quality-control checklist during and after repairs to guarantee that everything installed in Jasper meets code and manufacturer specifications.