Workmanship Guarantee
Workmanship Guarantee | Roof Replacement | Roofing | Jasper
When a storm-scarred roof threatens the comfort of your Jasper home, HEP’s workmanship guarantee roofing team is ready to restore your peace of mind. Our seasoned crews handle every roof replacement with the meticulous care you’d expect from neighbors, tearing off damaged materials, installing premium shingles, and tidying up like we were never there—except for the beautiful new roof overhead. We back every nail, shingle, and flashing with a workmanship guarantee that outshines industry standards, so you can sleep soundly knowing your investment is protected long after the last ladder is loaded.
From the first inspection to the final walk-through, you’ll experience transparent communication, fair pricing, and genuine Southern hospitality. HEP is locally owned, fully licensed, and deeply rooted in Jasper; we understand the region’s climate quirks and build roofs meant to withstand them. If you’re searching for a roof replacement that blends durability, curb appeal, and the security of a rock-solid guarantee, call the crew your neighbors trust—call HEP today.
FAQs
What does your workmanship guarantee cover on a roof replacement in Jasper?
Our workmanship guarantee specifically covers any installation-related issues that arise from the way your new roof was installed—such as leaks at flashing points, improperly fastened shingles, or ventilation components that were not sealed correctly. If a problem is traced back to our labor, we will correct it at no cost to you for the duration of the guarantee period.
How long is the workmanship guarantee valid after my roof is replaced?
For homeowners in Jasper, we provide a 10-year workmanship guarantee beginning on the date your roof replacement is completed. During this decade, any defects caused by installation errors are covered. This is separate from—and in addition to—manufacturer material warranties, which often extend 25–50 years.
How does a workmanship guarantee differ from the manufacturer’s material warranty?
A material warranty is offered by the shingle or roofing product manufacturer and protects you against factory defects such as premature granule loss or shingle warping. Our workmanship guarantee, on the other hand, is issued by us—the installer—and protects you if something was installed incorrectly. Together, they give you comprehensive protection for both materials and labor.
Is the workmanship guarantee transferable if I sell my home in Jasper?
Yes. If you sell your home within the 10-year workmanship guarantee period, the remaining balance of the guarantee automatically transfers to the new homeowner at no extra charge. Simply provide the new owner’s contact information so we can update our records.
What should I do if I notice a leak or other problem covered by the guarantee?
Call our local Jasper office or submit a service request on our website right away. We will schedule an inspection within 48 hours. If the issue is related to our workmanship, we will repair it promptly—typically within 3–5 business days—at absolutely no cost to you.
Does the workmanship guarantee cost extra or is it included in the roof replacement price?
Our 10-year workmanship guarantee is included in every complete roof replacement we perform in Jasper. There are no additional fees, enrollment forms, or hidden surcharges. We believe quality craftsmanship—and standing behind it—is part of doing the job right.