Manufacturer Warranties
Manufacturer Warranties | Roof Replacement | Roofing | Jasper
When you invest in a roof replacement with HEP, you’re getting more than a beautiful new roof—you’re securing the confidence that comes from industry-leading manufacturer warranties. Our certified installers use premium shingles and components backed by warranties that can cover materials, workmanship, wind resistance, and even algae protection. That means if something goes wrong due to a covered defect, repairs or replacement materials are supplied at little or no cost to you, saving thousands over the life of your roof.
Jasper homeowners appreciate that we register every warranty on their behalf and walk them through the fine print, so there are no surprises later. Whether you choose a 25-year limited warranty or a lifetime transferable option, you’ll know exactly what’s included, how long it lasts, and how to maintain eligibility. With HEP, your roof isn’t just installed—it’s protected for decades, adding real value and peace of mind to your home.
FAQs
What is a manufacturer’s roof warranty and how does it differ from a workmanship warranty?
A manufacturer’s warranty is issued by the shingle or roofing‐system producer and covers factory-related defects in the materials themselves—such as premature granule loss, blistering, or failure of the waterproofing layer. A workmanship warranty, on the other hand, is supplied by the installer (our company) and protects you against installation errors. In practical terms, if a shingle fails because it was made incorrectly, the manufacturer pays for replacement materials (and, on upgraded plans, labor). If the roof leaks because it was installed incorrectly, the workmanship warranty applies.
How long do typical manufacturer warranties last for roof replacements in Jasper?
Most leading asphalt-shingle manufacturers offer a limited lifetime warranty on their premium products, which generally means coverage for as long as you own the home, up to 40–50 years. Entry-level shingles often carry 20- to 30-year coverage. Metal roofing panels usually come with 30- to 40-year paint and corrosion warranties. In all cases, non-prorated (full-value) coverage usually lasts 10–15 years before liability gradually decreases, so prompt reporting of issues is important.
What exactly is covered under a standard manufacturer warranty?
A standard limited lifetime warranty typically covers: • Replacement of defective shingles or panels • Associated underlayment or ridge/hip caps supplied by the same manufacturer • In some enhanced warranties, labor to remove and reinstall the defective area The warranty does NOT cover damage caused by improper installation, poor roof ventilation, storms, hail, fallen trees, foot traffic, or neglect. Those issues fall under workmanship warranties or your homeowner’s insurance.
Are manufacturer warranties transferable if I sell my home?
Yes—most premium warranties are transferable once (sometimes twice) within a defined period, usually the first 10–15 years after installation. To transfer, you must notify the manufacturer in writing (often within 60 days of closing) and pay a small transfer fee. After transfer, the warranty continues for the remaining term but may convert to a prorated schedule. Transferability can be a strong selling point for homes in Jasper’s competitive housing market.
How do I register or activate my roof’s manufacturer warranty?
Registration is simple but essential. After your roof is completed, we submit the installation details, material lot numbers, and photos to the manufacturer’s portal. You will receive a confirmation email or certificate in the mail within 4–6 weeks. Keep this document with your home records; it is required for any future claim. If you do not receive confirmation, contact us or the manufacturer—an unregistered roof may default to minimal coverage.
What can void my manufacturer warranty and how can I avoid it?
Common warranty-voiding actions include: • Using non-approved accessories (vent boots, underlayment, nails) with the shingles • Failing to maintain adequate attic ventilation as defined by building code • Installing satellite dishes, solar panels, or skylights without proper flashing kits • Pressure-washing, painting, or applying roof sealants not recommended by the manufacturer • Skipping routine roof inspections and allowing debris or moss to accumulate To keep your coverage valid, schedule an inspection every 1–2 years, use factory-approved accessories, and call us before adding rooftop equipment so we can install it without jeopardizing the warranty.