Iron-clad Guarantee

HEP RoofingIron-clad Guarantee

Iron-clad Guarantee | Roof Repair | Roofing | Jasper

When Jasper’s weather takes a toll on your shingles or flashing, you want more than a quick patch—you want confidence. HEP delivers that peace of mind with an iron-clad guarantee that backs every roof repair we perform. Our licensed, local specialists arrive on time, diagnose the issue with clear photos and straight talk, then reinforce your roof with premium materials built to withstand Tennessee heat, hail, and high winds. If a problem re-appears, we fix it fast at no extra cost—no fine print, no hassle.

Choosing HEP means partnering with a team that treats your home like their own. We keep job sites spotless, respect your schedule, and stay just a phone call away long after the work is done. Whether you’re dealing with an active leak or simply want a free inspection, schedule your roof repair today and feel the strength of HEP’s iron-clad promise over your head.

FAQs

What does Iron-Clad Guarantee Roofing’s roof-repair guarantee cover in Jasper?

Our iron-clad guarantee provides two layers of protection. First, we warranty the workmanship on every repair for a full 5 years—if the area we fixed leaks or fails because of our work, we’ll return and correct it at no cost. Second, any new materials we install are backed by the manufacturer’s product warranty (typically 20–50 years, depending on the material). Both parts of the guarantee are fully transferable if you sell your home within the warranty period.

How quickly can you respond to a roof-repair request in Jasper?

Because we’re headquartered right here in Jasper, AL, we maintain a dedicated emergency crew on call 24/7. For storm or leak emergencies we can usually arrive within 2–4 hours of your call. Non-emergency repair appointments are normally scheduled within 1–3 business days, and free inspections can often be done the same day you contact us.

What types of roofing materials do you repair, and do they affect the guarantee?

We service asphalt shingles, metal panels, standing-seam roofs, tile, slate, and low-slope membranes such as TPO and EPDM. The workmanship portion of our iron-clad guarantee is the same for every material. Material warranties differ by product—e.g., dimensional asphalt shingles carry a limited-lifetime manufacturer warranty, while most metal panels carry a 40- to 50-year finish warranty. We register or transfer those warranties on your behalf after the repair is complete.

How is the cost of a roof-repair estimate determined in Jasper?

After a free on-site inspection, we provide a written estimate based on three factors: (1) the size of the repair area in square feet, (2) the type and cost of replacement materials, and (3) labor time, which is influenced by roof pitch and accessibility. You’ll see each line item broken down with no hidden fees, and the quoted price is locked in unless you choose to expand the scope of work.

Will a roof repair affect my existing manufacturer’s warranty?

No—as a certified installer for Owens Corning, GAF, and several metal system manufacturers, we follow each brand’s repair protocols so your existing warranty remains intact. We supply the proper documentation and photographs to the manufacturer and file any required registration forms for you.

What should I expect during the roof-repair process with Iron-Clad Guarantee Roofing?

1. Free inspection and photo documentation of the issue. 2. Written estimate delivered and reviewed with you on-site or by e-mail. 3. Scheduling of the repair at your convenience—most jobs are completed in one day. 4. Arrival of a uniformed, insured crew who place protective tarps, perform the repair, and clean up all debris. 5. Final walkthrough with photos to verify the fix and a signed workmanship-warranty certificate. Payment is collected only after you are 100 % satisfied.

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