Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Jasper
Choosing HEP means securing more than a roof—you’re investing in peace of mind backed by the region’s strongest warranties. Our team installs premium metal roofing systems engineered to shrug off Jasper’s fiercest storms, and we stand behind every panel with coverage that outlasts ordinary shingle guarantees by decades. From rust-proof finishes to fade-resistant colors, each product is protected by transferable warranties that keep adding value to your home long after the last fastener is tightened.
Because we’re locals, we know how Alabama heat, hail, and humidity can test a roof. That’s why our warranty program includes annual inspections, priority repair response, and clear, no-fine-print terms—so you’ll never wonder whether you’re covered when weather turns rough. Ready to enjoy the lifelong strength and style of metal roofing without the usual worries? Connect with HEP today for a free, zero-pressure estimate and discover why neighbors across Jasper call us the worry-free choice.
FAQs
How long is the standard warranty on your metal roofs?
Our industry-leading warranty provides up to 40 years of coverage on the metal panels’ finish (also called a paint or coating warranty) and a separate 25-year warranty against manufacturing defects. In addition, we include a 10-year workmanship warranty that covers any installation-related issues, giving you layered protection for decades to come.
What exactly does the metal roofing warranty cover?
The warranty is divided into three parts: (1) Finish Warranty – protects against chalking, fading, peeling, and cracking of the factory-applied coating; (2) Substrate Warranty – guards against rust perforation or structural failure of the steel; and (3) Workmanship Warranty – covers leaks or performance issues caused by installation errors. Hail and wind damage up to 140 mph are also included when the roof is installed to manufacturer specifications.
Is the warranty transferable if I sell my home or commercial building?
Yes. Both the material and workmanship warranties may be transferred once to a new owner within the first 10 years at no additional cost. After 10 years, a small administrative fee applies, but the new owner still receives the remaining balance of coverage, boosting the resale value of your property.
What maintenance or conditions could void my metal roofing warranty?
Improper modifications, use of incompatible fasteners or sealants, pressure-washing with overly aggressive settings, and failure to keep gutters clear can void coverage. Always follow the care guidelines we provide, schedule an inspection after severe storms, and contact us before installing rooftop equipment such as solar panels to ensure warranty compliance.
How do your warranties compare with warranties for asphalt-shingle roofs?
Typical asphalt shingles carry 15- to 25-year limited warranties that often prorate after the first decade and do not include workmanship beyond 1–2 years. Our metal roofing warranties last up to 40 years, are non-prorated for the first 30 years, and include workmanship protection for a full decade. Metal also has a proven service life of 50+ years, meaning the warranty more closely matches the roof’s actual lifespan.
What is the process for filing a warranty claim in Jasper and surrounding areas?
Simply call our dedicated warranty line or complete the online claim form. We schedule an on-site inspection within three business days for Jasper-area customers, document any issues, and submit the findings directly to the manufacturer if material coverage is involved. Approved claims are typically resolved within 10–14 days, and all workmanship claims are handled by our in-house service team at no cost to you.