Certified Roofing Team
Certified Roofing Team | Roofing | Jamestown
At HEP, our certified roofing team brings Jamestown pride and decades of experience to every shingle and seam. We fuse industry-leading materials with meticulous craftsmanship, creating durable, energy-smart roofs that stand up to Tennessee’s sun, storms, and seasons. From historic downtown storefronts to hillside ranch homes, we tailor each solution to protect what matters most—your family, your property, and your peace of mind.
Customers rave about our transparent process: free inspections, clear photo documentation, and no-surprise quotes delivered on the spot. Our crews arrive on time, maintain a spotless jobsite, and back every project with robust warranties and the support of HEP’s 24/7 emergency line. When you’re ready for repair, replacement, or a proactive maintenance plan, let Jamestown’s trusted experts handle the roofing so you can get back to enjoying the Plateau skies with confidence.
FAQs
What roofing certifications does your Jamestown team hold?
Our crew is GAF Master Elite® and CertainTeed SELECT ShingleMaster™ certified—credentials earned by fewer than 3 % of roofing contractors in North America. Those designations mean our installers undergo regular factory-training, we meet strict quality-control audits, carry $1 million+ in liability insurance, and maintain an A or better standing with the BBB. For you, they translate into expert workmanship, access to the industry’s strongest material warranties, and roofs that comply with New York State and Jamestown municipal building codes.
Which roofing materials and styles do you specialize in?
Because Western New York’s weather swings from lake-effect snow to summer downpours, we offer a full menu of resilient options: • Architectural asphalt shingles (standard and Class 4 impact-rated) • Standing-seam and stamped metal roofing • EPDM, TPO, and PVC single-ply membranes for flat or low-slope roofs • Cedar shakes and synthetic shakes for historic homes • Specialty products such as solar-integrated shingles and snow-melt systems All materials are hand-picked for high wind ratings (up to 130 mph) and UL 2218 impact resistance to handle the Jamestown climate.
How long will my roofing project take from start to finish?
Most single-family asphalt shingle tear-offs in Jamestown are completed in one to two days, including debris removal and magnetic nail cleanup. Metal or steep-slope installs may take three to four days. Commercial flat roofs range from a few days to two weeks depending on square footage and insulation upgrades. Once you approve the proposal, we secure permits within 48 hours, schedule material delivery, and give you a written timeline so you’ll know exactly what to expect.
What kind of warranty do you provide?
Thanks to our factory certifications, you receive both a manufacturer’s warranty and our own workmanship guarantee: • Manufacturer: Up to 50-year, non-prorated coverage on materials and a 15- to 30-year wind warranty (transferable once). • Workmanship: 10-year labor warranty covering installation errors, backed by an option to extend to 25 years under GAF’s Golden Pledge® or CertainTeed’s 5-Star® programs. We perform free annual inspections during the warranty period to catch minor issues before they become costly repairs.
How do you estimate roofing costs, and what factors influence the price in Jamestown?
We provide free on-site inspections and itemized digital quotes. Pricing is calculated per square (100 sq ft) and varies with: • Roof size, pitch, and number of layers to tear off • Material choice (e.g., architectural shingle vs. standing-seam metal) • Decking repairs, ventilation upgrades, and ice-and-water shield requirements under New York’s Residential Code • Access and waste-disposal logistics in downtown vs. suburban areas You’ll get good-better-best options so you can align performance, aesthetics, and budget. Financing up to 144 months with zero money down is available for qualified homeowners.
Are you insured, and do you handle permits and inspections?
Absolutely. We carry $2 million in general liability, workers’ compensation on every employee, and commercial auto coverage. Certificates are available upon request and can list your property as an additional insured for the duration of the project. Our office pulls all necessary building permits with the City of Jamestown, schedules mid-roof and final inspections, and provides the documentation you’ll need for home-insurance or resale purposes. You won’t have to navigate any municipal paperwork—just enjoy a code-compliant, professionally installed roof.