- HEP Roofing
- Hands-on Inspection

Hands-on Inspection
Hands-on Inspection | Storm Damage Restoration | Roofing | Jamestown
When a Tennessee squall turns shingles into confetti, HEP’s Jamestown roofing team is the crew you’ll actually look forward to seeing. Our certified pros climb up for a hands-on inspection—no drones, no guesswork—documenting every bruise, crack, and missing tab so you can picture the fix before we ever swing a hammer. From that first ladder lean to the final cleanup, we focus on honest communication, transparent pricing, and craftsmanship that holds up long after the clouds clear.
Whether it’s filing insurance paperwork or matching the exact hue of a 20-year-old shingle, we sweat the details so you don’t have to. Customers rave about our same-day reports, lightning-fast tarp-overs, and crews who treat every yard like their own. If you’re searching Jamestown for storm damage restoration that’s as reliable as it is responsive, call HEP and watch the worry blow away.
FAQs
How soon after a storm should I schedule a roof inspection in Jamestown?
Ideally, you should have your roof inspected within 24–48 hours after a severe weather event. Quick action allows us to identify hidden damage before it worsens, document conditions for insurance claims, and prevent secondary issues like leaks, mold, or structural rot.
What signs of storm damage will your team look for during a hands-on inspection?
Our certified technicians perform a detailed, on-roof assessment. We check for missing or creased shingles, hail bruising, dented metal components, granule loss, punctures, lifted flashing, damaged ridge caps, gutter issues, moisture intrusion in the attic, and compromised sealant around vents and chimneys.
Do you work with my insurance company during the claim process?
Yes. We provide a full damage report, photo documentation, and an itemized estimate that aligns with industry pricing software used by insurers. Our specialists meet with the adjuster on-site, clarify technical findings, and advocate for all necessary repairs so you receive a fair settlement.
Can minor storm damage wait until my next roof replacement?
Waiting is risky. Even a few lifted shingles or a small puncture can allow water to penetrate the roof deck, leading to mold growth, insulation saturation, higher energy bills, and premature structural decay. Prompt repairs extend your roof’s life and keep overall restoration costs down.
How long does a typical storm damage restoration project take?
Most asphalt shingle roof repairs are completed in one day once materials are on-site. Full replacements usually take 1–3 days, depending on roof size, pitch, and complexity. We coordinate permits, materials, and crew scheduling in advance to minimize disruption to your daily routine.
Is there a cost for the initial roof inspection in Jamestown?
No. We offer a complimentary, no-obligation inspection for homeowners in Jamestown and surrounding areas. You’ll receive a written condition report, photographs, and professional recommendations at no charge—giving you the information you need to decide on next steps confidently.