Small-town Customer Care
Small-town Customer Care | Roof Replacement | Roofing | Jacksboro
When a Jacksboro storm rattles the shingles and rattles your peace of mind, HEP turns up with the friendly wave and honest handshake you expect from true small-town neighbors. Our team treats every project like it’s happening on our own homes—showing up on time, walking you through material choices, and protecting flowerbeds and picket fences with the same care we give the new roof overhead. From the first inspection to the final nail, you’ll feel the difference that genuine customer care makes.
Choose HEP for roof replacement and you get more than strong decking and weather-tight shingles; you get a partner who answers the phone after the bill is paid, backs the work with solid warranties, and knows Jacksboro’s building codes as well as its backroads. Let us restore your home’s safety, curb appeal, and value—so you can get back to Friday-night lights, lake weekends, and everything else that makes life here special.
FAQs
How can I tell if my Jacksboro home needs a full roof replacement rather than a simple repair?
Several red flags typically signal the need for replacement: shingles that are curling, cupping, or missing in multiple areas; widespread granule loss leaving bald spots; recurring interior leaks or ceiling stains after every rain; sagging roof decking; and roofs that are 20–25 years old or more. Our free inspection includes an attic check, moisture reading, and drone imagery so we can show you photos of all problem areas before recommending the most cost-effective option.
Which roofing materials perform best in Jacksboro’s climate?
Most homeowners choose impact-rated architectural asphalt shingles because they balance affordability with Class 3 or Class 4 hail resistance—important given North Texas storm patterns. Metal roofing is another excellent choice, delivering a 40–50 year lifespan, high wind resistance, and lower cooling bills thanks to its reflective coating. We also install synthetic slate and high-definition designer shingles for homeowners who want added curb appeal without the weight of real slate.
How long does a typical roof replacement take from start to finish?
For an average 2,000-square-foot single-family home, tear-off and installation usually take 1–2 working days, plus an additional half-day for final cleanup and magnetic nail sweep. Larger or more complex roofs (multiple valleys, dormers, or very steep pitches) may extend to 3–4 days. Material lead times for specialty shingles or metal panels can add 1–2 weeks of planning, but you’ll receive a detailed calendar before we begin.
Will my homeowner’s insurance cover the cost of a roof replacement?
Most Jacksboro policies cover storm-related damage (wind or hail) minus your deductible when the roof is deemed non-repairable. We provide a free storm report, photos, and an itemized estimate that meet carrier guidelines. Our team can meet the adjuster onsite to ensure all damage is documented. Cosmetic or wear-and-tear-only issues typically are not covered, so we’ll give you honest feedback before you file a claim.
What steps are involved in your roof replacement process?
1) Inspection & estimate: We examine decking, flashing, ventilation, and attic insulation. 2) Planning: You select materials and colors; we secure city permits and order materials. 3) Tear-off: Old shingles, felt, and damaged flashing are removed down to the decking. 4) Repairs: We replace any rotten decking and install ice & water shield in valleys. 5) Installation: Underlayment, starter strip, shingles (or metal panels), ventilation, and new flashing are installed to manufacturer specs. 6) Cleanup: We haul away debris, magnetically sweep for nails, and perform a final walk-through with you to confirm satisfaction.
How do you protect my property and ensure a thorough cleanup?
Before tear-off, we lay protective tarps over landscaping, HVAC units, and patios. Plywood shields safeguard windows and delicate shrubs. We use dump trailers rather than roll-off dumpsters to avoid driveway damage. Throughout the job, our crew performs periodic magnetic sweeps to catch stray nails. After completion, we conduct a final 360° inspection, hand-pick leftover debris, run magnets over turf and flowerbeds, and leave you with a tidy yard—often cleaner than we found it.