Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Jacksboro
When storms sweep across Jacksboro, homeowners want more than a roof—they want confidence. HEP delivers that assurance with industry-leading warranties that safeguard your investment for decades. From corrosion resistance to paint finish and weather-tight coverage, every warranty is crafted to match the rugged performance of our premium metal roofing while providing the peace of mind only a local, community-focused team can offer.
Choosing HEP means partnering with certified installers who back their craftsmanship as strongly as the manufacturer backs the panels themselves. Should a leak, fade, or fastener issue ever arise, one call sets our responsive crew in motion, ensuring your home stays protected and your warranty benefits remain intact. Discover why so many Jacksboro residents trust HEP for resilient, energy-efficient metal roofing paired with warranties that truly stand the test of time.
FAQs
What makes your metal roofing warranties industry-leading in Jacksboro?
Our warranty package combines a 40-year manufacturer’s finish warranty with a 30-year, non-prorated workmanship guarantee that is backed by our own locally insured labor force. Few roofers in the Jacksboro area offer both long-term material and labor protection in writing, giving homeowners confidence that every aspect of their roof—from paint adhesion to fastener integrity—will be covered for decades.
How long is the coverage on your standing-seam and exposed-fastener metal roofs?
All painted steel panels carry a 40-year Kynar® 500/Hylar® finish warranty against fading, chalking, and peeling. Galvalume® AZ-55 bare metal panels are warrantied for 25 years against perforation. In addition, every complete roof installation comes with a 30-year workmanship warranty that begins on the date of final inspection. This dual coverage means the roof system itself and the quality of the installation are protected separately and simultaneously.
What specific issues are covered under your metal roofing warranty?
Our warranties protect against: • Paint finish defects such as excessive fading (ΔE 5 or greater), chalking, blistering, or cracking. • Base-metal perforation caused by corrosion or manufacturing defects. • Water infiltration due to installation errors, including improperly flashed penetrations, ridge caps, and eave details. • Fastener back-out or gasket failure when original stainless screws are used. • Wind uplift damage up to 120 mph when installed to our published fastening schedule. • Hail impact that punctures or fractures panels up to 1.75″ in diameter (Class 4 rating).
Is the warranty transferable if I sell my property in Jacksboro?
Yes. The material finish warranty transfers automatically one time at no cost to the new owner within the first 40 years. The workmanship warranty is also transferable within the first 10 years when the home or business changes hands; all that’s required is a simple form submitted to our office within 60 days of closing so we can update our records. Transferability adds resale value by giving buyers the same peace of mind you enjoyed.
What maintenance is required to keep the warranty valid?
Metal roofs are low-maintenance, but the warranty requires you to: 1. Remove debris (leaves, branches) from valleys and gutters at least twice a year. 2. Avoid the use of harsh chemicals or abrasive pads when cleaning; a mild detergent and soft brush are acceptable. 3. Schedule a free inspection with us every five years so we can tighten fasteners and reseal exposed sealant beads if needed. 4. Notify us within 30 days of any suspected leak or storm damage so corrective action can be taken. Following these simple steps ensures full compliance and extends your roof’s service life well beyond the warranty window.
How do I file a warranty claim, and what turnaround time can I expect for service?
Call our dedicated warranty hotline (940-XXX-XXXX) or fill out the online claim form. You will receive a confirmation email within one business day and a scheduled inspection within seven business days for non-emergency issues; leak emergencies are handled within 24 hours. After the site visit, written findings and an action plan are provided within five business days. Approved repairs are typically completed within two weeks, weather permitting—all at no cost to you when the issue falls under warranty coverage.