Industry-leading Warranties
Industry-leading Warranties | Siding Solutions | Roofing | Huntsville
When Huntsville homes need protection that lasts, they turn to HEP. Our certified crews install premium roofing systems and precision-crafted siding with an attention to detail thatâs every bit as strong as the materials we use. From impact-resistant shingles to insulated vinyl panels, every component is backed by industry-leading warranties that safeguard your investment for decades. If a storm ever tests your roof or façade, youâll have the confidence of knowing HEPâs warranty team is just a call awayâready to handle inspections, claims, and repairs without hassles or hidden fees.
Beyond sheer durability, our siding solutions elevate curb appeal and energy efficiency in equal measure. Choose from vibrant colors, wood-grain textures, and smart ventilation options that help keep utility bills low even in Alabamaâs hottest months. Whether youâre refreshing a single exterior wall or reimagining your entire home, HEP delivers craftsmanship you can see and coverage you can count onâso the only thing youâll notice over time is how good your house looks.
FAQs
What makes your roofing and siding warranties âindustry-leadingâ for Huntsville homeowners?
Our warranties combine extended coverage periodsâup to 50 years on manufacturer materials and 10â15 years on our workmanshipâwith no-dollar-limit (NDL) protection. That means if a covered failure occurs, all materials, labor, tear-off, and disposal costs are included. In addition, we are certified by Owens Corning, GAF, and James Hardie, allowing us to offer their top-tier warranty tiers that most installers in the Huntsville area cannot provide.
Does the warranty cover both materials and workmanship?
Yes. Manufacturer warranties protect against factory defects in shingles, metal panels, siding boards, and accessory products. Our separate workmanship warranty covers the quality of the installation itselfâflashing, fastener placement, underlayment, and weather-proof detailing. If either a material defect or an installation-related issue causes a leak, blistering, or siding warping, you are protected under the corresponding portion of the warranty.
Is the warranty transferable if I sell my Huntsville home?
Absolutely. All of our premium roofing and siding warranties are fully transferable once within the first 10 years at no cost. The new homeowner simply completes a short transfer form, ensuring the remaining term and coverage limits stay intact. This feature can boost your resale value and reassure prospective buyers.
How do I register my warranty and how long does it take?
We handle registration for you. Within seven days of final inspection, our office uploads your project details, photos, and proof-of-purchase to the manufacturerâs portal. You will receive a digital warranty certificate by email and a printed copy by mail within three weeks. There is no additional fee, and you can verify your coverage anytime online.
What is not covered under the warranty?
Like all warranties, certain exclusions apply. Damage from hail larger than 2 inches, wind speeds exceeding 130 mph, improper maintenance, alterations made by non-certified contractors, and acts of God such as tornadoes or fire fall outside the scope of both material and workmanship warranties. However, we do offer optional storm-damage riders and can integrate your coverage with your homeowners insurance for broader protection.
How do I file a claim and what is the average resolution time in Huntsville?
Call our dedicated warranty line or submit a claim form on our website. We schedule an on-site inspection within 48 hours, document the issue, and submit findings to the manufacturer (if material related) the same day. Most workmanship claims are approved and repaired within 5â7 business days. Material claims generally conclude within 2â3 weeks, as replacement products are shipped directly from the factory to your home. Throughout the process, youâll receive text and email updates, so you always know the status of your claim.