Workmanship Guarantee
Workmanship Guarantee | Roof Replacement | Roofing | Huntland
When storm damage, age, or persistent leaks start threatening your Huntland home, HEP’s workmanship guarantee steps in with a promise of quality that lasts. Our certified crews remove every worn shingle, inspect the decking, and install premium materials under the watchful eye of a project manager who treats your property like their own. That means no shortcuts, meticulous clean-up, and a written guarantee that your new system will stand strong against Tennessee’s toughest weather.
Homeowners choose us for roof replacement because we fuse small-town service with industry-leading skill. From the first free inspection to the final nail, you’ll have clear communication, honest pricing, and the peace of mind that comes from partnering with a company that’s been protecting local roofs for decades. Ready to safeguard your investment and boost curb appeal? Call HEP today and watch your Huntland roof rise to a higher standard.
FAQs
What does your workmanship guarantee cover for a roof replacement in Huntland?
Our workmanship guarantee specifically protects you against any problems that arise from the way your new roof was installed. This includes issues such as leaks caused by improper shingle nailing, flashing errors around chimneys or vents, poor underlayment placement, or faulty ridge and hip cap installation. If a defect can be traced back to our installation practices rather than to the roofing materials themselves or to external damage, we will repair it at no cost to you.
How long does the workmanship guarantee last, and can it be transferred to a new homeowner?
We back every complete roof replacement in Huntland with a 10-year transferable workmanship guarantee. Should you sell your home during that period, the balance of the guarantee automatically transfers to the next homeowner once they notify us in writing within 60 days of closing. This adds resale value and peace of mind for both parties because the roof remains protected against installation-related issues.
What steps should I take if I notice a workmanship-related problem after my roof has been replaced?
1. Contact our office by phone or through the claim form on our website as soon as you see a potential issue (e.g., water stains, missing flashing, loose shingles). 2. We will schedule a free on-site inspection within 48 hours for leaks and within 5 business days for non-urgent concerns. 3. If our inspection determines the problem is workmanship-related, we will provide a written repair plan and timeline, then make all necessary repairs at no cost to you. 4. Once repairs are completed, we perform a secondary inspection to confirm the roof is watertight and meets our installation standards.
Does the workmanship guarantee cover storm damage, fallen tree branches, or normal roof aging?
No. The workmanship guarantee only covers defects that stem from our installation. Damage caused by hail, high winds, fallen limbs, foot traffic, animal activity, or general weathering over time is outside its scope. Those events are typically handled by your homeowner’s insurance or by the manufacturer’s material warranty if defective products contributed to the failure. We’re happy to assist you in documenting such damage for an insurance claim, but repair costs for those issues are not covered under our workmanship guarantee.
How does your workmanship guarantee interact with the manufacturer’s material warranty?
Think of the two warranties as complementary layers of protection. The manufacturer’s warranty covers defects in the roofing materials themselves—such as premature shingle granule loss or membrane failure—while our workmanship guarantee covers how those materials were installed. If you ever have an issue, we determine whether it’s material-related, workmanship-related, or both. We then handle the paperwork with the manufacturer if their warranty applies and fix any workmanship errors at our expense, giving you a single point of contact for resolution.
What qualifications and standards do your crews follow to ensure workmanship quality?
All of our roofing technicians are factory-trained and certified by the leading shingle manufacturers we install, such as GAF and Owens Corning. We adhere to the latest International Residential Code (IRC) requirements, Huntland city permitting rules, and each manufacturer’s detailed installation handbook. Every project is supervised by an on-site foreman with a minimum of 10 years’ roofing experience, and final inspections are conducted by a separate quality-control manager who was not involved in the installation. These measures minimize the likelihood of workmanship errors and allow us to offer one of the strongest guarantees in the Huntland area.