Factory-certified Crews
Factory-certified Crews | Roofing | Hixson
When storms roll off the river or summer sun beats down on Hixson, you want a roof that’s built to last. HEP’s factory-certified crews bring national-brand training and hometown pride to every roofing project, combining precision workmanship with premium, manufacturer-approved materials. Our team’s certification means your installation meets or exceeds the toughest industry standards, so warranties stay intact and curb appeal soars. From free, no-pressure inspections to meticulous clean-up, we make the entire process smooth, transparent, and hassle-free.
Homeowners and business owners alike trust HEP because we live where we work. We understand local codes, climate quirks, and the value of genuine Tennessee hospitality. Whether you need an emergency repair or a full replacement, our responsive crew shows up on time, communicates clearly, and respects your property as if it were our own. With HEP, you’re not just getting roofing—you’re getting peace of mind crafted right here in Hixson.
FAQs
What does it mean that your crews are factory-certified?
Factory certification is a designation granted directly by the roofing-material manufacturer after our installers complete extensive hands-on training, written testing, and periodic re-certification. It confirms that every crew member understands the manufacturer’s exact installation specifications, safety protocols, and quality-control checklists. Because the manufacturer audits our workmanship randomly, you get assurance that the roof over your Hixson home is installed exactly as the product engineer intended, protecting aesthetics, performance, and warranty eligibility.
Why is using a factory-certified roofing contractor in Hixson better than hiring a general roofer?
A factory-certified contractor brings three major advantages: 1. Proven Expertise – Certification verifies that our crews have mastered manufacturer-approved installation techniques, reducing the risk of premature leaks or shingle blow-offs. 2. Stronger Warranties – Manufacturers allow certified companies to offer upgraded coverage, such as 50-year material warranties and 25-year workmanship guarantees that non-certified roofers cannot provide. 3. Local Accountability – Because we live and work in Hixson, we understand Hamilton County building codes and climate challenges while still backing our work with national manufacturer support.
What roofing systems can your factory-certified crews install?
Our teams are certified on a full range of residential and light-commercial systems, including architectural asphalt shingles, designer and impact-rated shingles, standing-seam and exposed-fastener metal panels, TPO and PVC flat-roof membranes, and specialty products like synthetic slate or cedar shakes. Whether you need a traditional shingle roof for a Northgate home or a reflective membrane for a commercial plaza near Hixson Pike, we have manufacturer approval to install it correctly.
Do I receive an extended manufacturer warranty when I hire your certified crews?
Yes. Because our company maintains top-tier status with multiple manufacturers, you become automatically eligible for their highest available coverage. Typical packages include: (1) non-prorated material protection for 50 years, (2) workmanship protection for 25 years backed by the manufacturer, not just our company, and (3) transferable coverage that adds resale value if you sell your home. All warranty paperwork is completed by our office and registered with the manufacturer on your behalf within days of project completion.
What is the step-by-step process once I request a roof replacement or repair in Hixson?
1. Free Inspection & Consultation – A certified estimator documents damage, ventilation, and code requirements, then reviews material options and financing. 2. Detailed Proposal – You receive a written scope of work, itemized costs, warranty levels, and project timeline. 3. Scheduling & Permits – We pull all necessary Hamilton County permits and order manufacturer-approved materials. 4. Installation – Crews arrive on time, protect landscaping, remove old roofing, install underlayment, flashings, and new roof system per factory specs. 5. Quality Audit – A site supervisor performs a 25-point checklist and photographs key details for manufacturer records. 6. Cleanup & Final Walkthrough – Debris is magnetically swept, gutters cleared, and you review the finished roof before final payment. 7. Warranty Registration – Our office submits your warranty so you receive confirmation directly from the manufacturer.
How much will a new roof cost in Hixson and do you offer financing?
Prices vary by size, pitch, and material, but most architectural shingle roofs in Hixson range from $4.50 to $6.50 per square foot installed, while metal systems average $8 to $12 per square foot. Because we buy directly from manufacturers at certified-contractor pricing, we pass volume savings to homeowners. We also partner with national lenders to offer no-money-down plans, 0% APR promotional terms, and extended low-monthly-payment options. During your free estimate we will measure your roof digitally, provide an exact quote, and show financing choices so you can select the plan that best fits your budget.