Dependable Roofing Solutions
Dependable Roofing Solutions | Roofing | Hixson
When summer storms sweep over the Tennessee River and winter winds roll down Signal Mountain, homeowners across Hixson turn to HEP for steadfast protection overhead. Our licensed crews arrive on time, listen first, and then craft custom roofing plans that match your budget and your home’s unique character. From elegant architectural shingles to energy-saving metal panels, every nail, sealant, and flashing is chosen for long-term performance, backed by factory-certified training and a workmanship warranty you can actually read and trust.
Because we live and work right here in Hamilton County, your emergency isn’t routed to a call center—it’s answered by neighbors who know the area’s codes, climate, and insurance requirements inside out. Whether you need a quick leak fix, a drone-assisted inspection after hail, or a full tear-off and replacement, we make the entire process clear and hassle-free. Discover why HEP’s dependable roofing solutions have become Hixson’s first choice for safety, style, and peace of mind.
FAQs
What roofing materials do you offer for Hixson homes and businesses?
We install and service a full range of systems tailored to the Hixson climate, including architectural asphalt shingles, standing-seam and exposed-fastener metal panels, synthetic slate and shake, flat-roof membranes such as TPO and EPDM, and modified bitumen for low-slope areas. During your free on-site inspection we discuss your budget, style preferences, energy-efficiency goals, and HOA requirements so you can choose the product that best protects and enhances your property.
How can I tell whether my roof needs a repair or a complete replacement?
We recommend replacement when more than 25–30 % of shingles are missing, curled, or cracked; when leaks are widespread rather than isolated; when decking is soft or sagging; or when a roof is nearing the end of its service life—usually 18–25 years for 3-tab shingles and 40–70 years for metal. For localized storm or tree damage on otherwise sound roofs, targeted repairs are often the more economical solution. Our technicians perform a no-obligation inspection, document problem areas with photos, and give you a clear, written estimate for both repair and replacement options so you can make an informed decision.
How long does a typical roof installation take in the Hixson area?
Most single-family asphalt-shingle roofs are completed in one to two days, while larger homes or metal and flat roofs can take three to five days. Timeline variables include roof size and pitch, number of penetration points (chimneys, skylights, vents), underlying deck condition, and weather delays. We schedule work during favorable forecasts, bring adequate crew members, and keep you updated daily to minimize disruption to your routine.
Are you fully licensed, insured, and certified to work in Tennessee?
Yes. We hold a Tennessee contractor’s license, carry $2 million in general liability insurance, and maintain workers’ compensation coverage for every crew member. Our installers are factory-trained and certified by manufacturers such as GAF, CertainTeed, and Owens Corning, which means you receive roofing systems installed to the highest standards and remain eligible for enhanced manufacturer warranties.
What warranties do you provide on your roofing projects?
All shingle and metal roofs include a manufacturer’s material warranty ranging from 25 years to lifetime, depending on the product selected. Because we are certified installers, you may qualify for upgraded, non-prorated coverage that also protects against workmanship errors. In addition, our company backs every installation with a 10-year labor warranty—double the industry average in Hixson—so if any issue related to our workmanship arises, we fix it at no cost to you.
How do I keep my new roof in top condition once it’s installed?
Schedule a professional inspection and maintenance visit at least once each year and after major storms. Keep gutters and downspouts clear so water doesn’t back up under shingles. Trim overhanging limbs to reduce debris and impact damage. Avoid pressure-washing shingles; instead, use a gentle roof-safe cleaner to remove algae streaks. Finally, document all maintenance and store your warranty paperwork—this helps preserve warranty eligibility and supports any future insurance claims.