- HEP Roofing
- Certified Roofing

Certified Roofing
Certified Roofing | Storm Damage Restoration | Roofing | Hixson
When fierce Tennessee weather leaves shingles scattered and ceilings dripping, HEP’s certified roofing team is ready to step in with prompt, dependable storm damage restoration for homes and businesses across Hixson. Our factory-trained experts arrive with advanced leak-detection tools, premium materials, and a reputation built on decades of 5-star service. From emergency tarping to full roof replacement, we handle every detail—including assistance with insurance claims—so you can focus on getting life back to normal.
Choose a crew that treats your property like their own. HEP backs every project with iron-clad warranties, clear communication, and the friendliness you expect from a local neighbor. One call brings fast scheduling, honest assessments, and craftsmanship that stands up to the next big storm—guaranteed.
FAQs
How can I tell if my Hixson roof has storm damage?
Start with a ground-level visual check after any severe wind or hail event. Look for missing or lifted shingles, granule piles at your downspouts, dented gutters, damaged flashing, or water stains on ceilings inside the home. Because many issues are not obvious from the ground, we recommend scheduling a professional inspection. Our Haag-certified roof inspectors use drones, moisture meters, and on-roof evaluations to spot hidden punctures, bruised shingles, and compromised underlayment that could later cause leaks.
What should I do immediately after a heavy storm hits my property?
1) Ensure personal safety first—stay clear of downed power lines and loose debris. 2) Document visible damage with photos or video from multiple angles; this evidence helps with insurance claims. 3) Call our 24/7 emergency response team. We can usually be on-site in Hixson within a few hours to tarp exposed areas and prevent further water intrusion. 4) Notify your homeowner’s insurance carrier that you may have a claim. We’ll provide a detailed inspection report and meet with your adjuster to make sure nothing is overlooked.
Why choose a certified roofing contractor for storm damage restoration?
Certification (such as GAF Master Elite or CertainTeed SELECT ShingleMaster) means our technicians are factory-trained, licensed, insured, and up to date on the latest installation standards. In storm restoration, that translates to accurate damage assessment, code-compliant repairs, and eligibility for extended manufacturer warranties. Certified contractors can also offer upgrade options—impact-resistant shingles, synthetic underlayment, and enhanced ventilation—that add long-term value and better protect Hixson homes from future weather events.
Will homeowner’s insurance cover my storm-related roof repairs or replacement?
Most standard HO-3 and HO-5 policies cover sudden, accidental damage caused by wind, hail, or falling debris, subject to your deductible and policy limits. Cosmetic wear, age-related deterioration, and pre-existing leaks are excluded. After our inspection we’ll prepare a photo-rich damage report, Xactimate estimate, and a scope of work that aligns with insurance guidelines. We can meet the adjuster on site, handle supplementary paperwork, and bill your insurer directly, so you only pay your deductible for covered items.
How long does storm damage roof restoration take in Hixson?
Minor shingle repairs or flashing replacements can be finished the same day. Full roof replacements for an average 2,000-sq-ft home typically take 1–2 days once materials are delivered, weather permitting. The overall timeline—from inspection to final approval—depends on how quickly the insurance claim is processed; most projects are completed within 2–3 weeks. We expedite the process by uploading documentation through carrier portals, scheduling material deliveries promptly, and maintaining clear communication with homeowners.
What roofing materials and warranties do you offer for storm restorations in Hixson?
We install architectural asphalt shingles, Class-4 impact-rated shingles, metal panels, and synthetic slate—all approved by Chattanooga-area building codes. Manufacturer warranties range from 30-year limited to lifetime, with optional system warranties that cover labor, tear-off, and disposal. Because we’re factory-certified, many upgrades carry non-prorated coverage for 50 years and include 130-mph wind warranties—exceeding local code requirements. We also back our workmanship with a 5-year labor guarantee for added peace of mind.