- HEP Roofing
- Hail Damage

Hail Damage
Hail Damage | Roofing Done Right | Roofing | Hixson
When hail storms barrel through Hixson, HEP’s seasoned roofing crew moves fast to protect what matters most—your home. We start with a complimentary, camera-detailed inspection that documents every dent and missing shingle, then guide you through the insurance maze so you receive the payout you deserve. From emergency tarping to full shingle replacement, each step is handled by licensed, GAF-certified specialists who treat your property as if it were their own.
Expect meticulous craftsmanship, premium materials, and honest communication from start to finish—that’s roofing done right. Backed by industry-leading warranties and a local reputation built over decades, HEP delivers peace of mind long after the storm clouds drift away. Call today and let your roof remind the next hailstorm who’s boss.
FAQs
How can I tell if my Hixson home’s roof has hail damage?
After a hailstorm, look for dents or bruises on metal flashings, cracked or missing shingles, granule loss that exposes the asphalt mat, and soft spots that feel like a bruise on an apple when you press gently on the shingle. Indoors, watch for new water stains on ceilings or walls. Because many signs are subtle and can void warranties if overlooked, Roofing Done Right offers free, no-obligation inspections using drones and Haag-certified technicians who know what insurers require as proof of damage.
Why is prompt repair important after hail hits my roof?
Hail fractures the protective granule layer, leaving shingles vulnerable to UV degradation and moisture intrusion. Within weeks this can lead to leaks, mold growth, ruined insulation, and costly structural repairs. Acting quickly also preserves your right to file an insurance claim—most Tennessee policies give you only 6-12 months after the storm. Fast action protects both your home and your claim.
What is the process Roofing Done Right follows for hail-damage roof replacement in Hixson?
1) Free inspection and photo documentation. 2) Detailed written report and estimate you can forward to your insurer. 3) We meet the adjuster onsite to make sure all damage is noted. 4) Once approved, we pull the Hamilton County permit and schedule materials. 5) Our crew installs synthetic underlayment, ice & water shield in valleys, and class-4 impact-rated shingles, following manufacturer specs so your new roof qualifies for extended warranty. 6) We magnetic-sweep your lawn, haul away debris, and provide a final walkthrough plus transferable workmanship warranty.
Will my homeowner’s insurance cover hail damage, and can Roofing Done Right help with the claim?
Most standard HO-3 policies in Tennessee list hail as a covered peril, meaning your carrier pays for repair or full replacement minus your deductible if damage is documented. We guide you through the entire claim: filing paperwork, meeting the adjuster, supplementing for hidden damage, and invoicing your carrier directly. Over 90 % of our Hixson clients pay only their deductible out-of-pocket.
How long does a hail-damaged roof replacement take and will I need to leave my home?
A typical 2,000-sq-ft Hixson roof takes 1–2 days for tear-off and installation, weather permitting. Our crews work 7 a.m.–5 p.m. to limit disruption, and you can stay in the house the entire time. We protect landscaping, cover attic items with plastic, and perform a thorough clean-up each evening so you’re never living in a construction zone.
What roofing materials do you recommend for better hail resistance in the Chattanooga/Hixson climate?
We recommend class-4 impact-rated asphalt shingles such as Owens Corning Duration FLEX or CertainTeed NorthGate, which withstand hail up to 2 inches in diameter. For even greater durability, stone-coated steel panels and standing-seam metal roofs offer high impact resistance and can lower insurance premiums. All options we install carry a 130 mph wind warranty—valuable during Chattanooga’s spring storms—and are available in colors approved by most Hixson HOAs.