Certified Crews
Certified Crews | Roofing Done Right | Roofing | Hixson
When your Hixson home or business needs more than a quick patch, HEP’s certified crews deliver the kind of craftsmanship that turns neighbors’ heads and keeps the weather where it belongs—outside. We start with an honest, no-pressure inspection, walk you through material and color options, then handle every shingle, flashing, and fastener as if it were shielding our own families. From meticulous tear-offs to magnetic nail sweep-ups, our team believes in one standard: roofing done right.
Because we’re local, we know the quirks of Tennessee storms and the building codes that protect your investment. That’s why every project is backed by transparent timelines, straightforward financing, and warranties you can actually read. Whether you’re restoring after hail damage or upgrading for curb appeal, count on HEP to raise the bar—and the roof—so you can rest easy beneath it.
FAQs
What professional certifications do your roofing crews hold?
Every crew member who works on Hixson projects is trained and certified through multiple third-party programs, including GAF Master Elite®, Owens Corning Preferred Contractor, and CertainTeed SELECT ShingleMaster™. In addition, our foremen are HAAG-Certified Residential Roof Inspectors and all workers complete annual OSHA 10-hour safety refreshers. These credentials verify that we follow the manufacturers’ installation guidelines to the letter and meet the highest safety and quality standards in the industry.
How does your “Roofing Done Right” approach benefit Hixson homeowners?
“Roofing Done Right” is our promise that every phase—inspection, material selection, installation, and cleanup—meets or exceeds code and manufacturer requirements. For Hixson residents, that means roofs built to withstand the area’s hot summers, sudden thunderstorms, and occasional high-wind events off Chickamauga Lake. We use locally optimized ventilation calculations, upgraded ice-and-water shielding in vulnerable valleys, and six-nail shingle fastening for superior wind resistance, giving you a longer-lasting roof and lower maintenance costs.
What types of roofing systems can you install or repair in Hixson?
Our certified crews have experience with architectural and designer asphalt shingles, standing-seam and exposed-fastener metal panels, flat/low-slope membranes such as TPO and EPDM, cedar shakes, and specialty impact-resistant shingles. Whether you need a full replacement, storm-damage repair, or a preventive maintenance program for a commercial flat roof, we have manufacturer backing and local references for each system type.
Do you offer free roof inspections and estimates in the Hixson area?
Yes. We provide no-obligation inspections and written estimates anywhere in Hixson and the surrounding 37343 ZIP code. A HAAG-Certified inspector will evaluate your roof, attic ventilation, gutters, and skylights, document any storm or age-related damage with photos, and explain repair versus replacement options. If you’re filing an insurance claim, we can meet your adjuster on-site at no additional cost.
How long will a typical roofing project take and what should I expect during the process?
Most residential shingle replacements in Hixson are completed in one to two days, while metal or complex roofs may take three to five days. We begin with material delivery the day before the start date, protect landscaping with tarps and plywood, remove old roofing to the deck, perform decking repairs if needed, install underlayments and flashings, then lay the new roofing system. A final magnetic nail sweep and cleanup are performed before we review the workmanship checklist with you. You’ll receive photo documentation and a certificate of completion for your records.
What warranties and post-installation support do you provide?
Because our crews hold top-tier manufacturer certifications, you qualify for upgraded, non-prorated warranties such as GAF’s 50-year Golden Pledge® and CertainTeed’s 50-year SureStart™ PLUS, which cover both material defects and our workmanship. Locally, we add a 10-year labor warranty that includes free annual inspections for the first three years. If any issue arises, simply call our Hixson office; a service technician will be scheduled within 48 hours to assess and resolve the problem at no charge during the warranty period.