Workmanship Warranties
Workmanship Warranties | Roofing Done Right | Roofing | Hillsboro
At HEP, we stand behind every shingle we secure because Hillsboro homeowners deserve roofs that endure sun, rain, and the occasional Pacific Northwest squall. Our local crews bring decades of know-how and an eye for detail that shows in every perfectly aligned deck, underlayment, and flashing. Choosing us means receiving more than a new roof; it means gaining peace of mind through robust workmanship warranties that protect your investment long after the last nail is driven.
From free, no-pressure inspections to the final site sweep, our process exemplifies "roofing done right". We register every warranty, store digital records of your project, and stay on call whenever questions arise, so you’re never left guessing about coverage or craftsmanship. Discover why your Hillsboro neighbors trust HEP for roofing that the weather can’t beat and warranties that keep homes safe year after year.
FAQs
What does your workmanship warranty on a Hillsboro roof actually cover?
Our workmanship warranty covers any defects or installation errors directly related to the labor we performed—flashing, fastening, ventilation, underlayment, shingle or panel placement, and all roof-to-wall transitions. If a leak, premature shingle slippage, or other performance issue arises because something was installed incorrectly, we’ll correct it at no cost to you. Normal wear, material failures covered by the manufacturer, and damage from storms, falling trees, or other external events are excluded, but we’ll still help you navigate those claims.
How long is your workmanship warranty for roofs installed in Hillsboro?
We include a 10-year workmanship warranty on every complete reroof or new roof we install in Hillsboro. For certain premium systems (standing-seam metal, high-end architectural shingles, or integrated solar), we extend coverage to 15 years. The warranty term begins on the date of final inspection and runs continuously—no annual re-enrollment fees or prorating.
How is a workmanship warranty different from a manufacturer’s material warranty?
The manufacturer’s warranty is issued by the shingle or metal panel maker and only covers defects in the roofing products themselves—granule loss, premature cracking, or corrosion. A workmanship warranty is provided by the contractor (us) and protects you if the roof fails because it was installed incorrectly, even though the materials are perfectly good. In practice, both warranties work together: if a leak is traced to a bad shingle batch, the manufacturer pays; if it’s traced to a poorly sealed valley, we pay. That combination gives you full protection.
What should I do if I discover a leak or other problem during the warranty period?
Call or email us as soon as you notice the issue. A Hillsboro-based service technician will be on site within two business days (often the same day in heavy-rain seasons). We’ll inspect, document the cause, and perform immediate temporary mitigation if necessary. Permanent repairs are usually completed within a week, weather permitting. All workmanship-related repairs are free under the warranty, and we provide written confirmation of the fix so your coverage continues uninterrupted.
Are there any homeowner responsibilities to keep the workmanship warranty valid?
Very few. We simply ask that you (1) keep gutters clear so water can drain, (2) avoid foot traffic or roof alterations by unqualified contractors, and (3) notify us promptly if you see damage or suspect a leak. We offer an optional annual roof-tune-up program, but participation is not required for warranty validity. Acts of neglect—such as allowing moss to grow unchecked for years—can void coverage on the affected area, so quick, basic maintenance is important.
Can I transfer the workmanship warranty to a new owner if I sell my Hillsboro home?
Yes. Our workmanship warranty is fully transferable one time within the original warranty term. All you need to do is notify us in writing within 60 days of closing and provide the new owner’s contact information. We’ll update our records and send them a transfer confirmation. This transferability adds resale value because buyers know the roof labor is still protected by the original installer.