Certified Technicians
Certified Technicians | Roof Repair | Roofing | Hillsboro
When a storm punches holes in your peace of mind, HEP’s certified technicians arrive in Hillsboro with the training, tools, and know-how to make things right. Our locally based team inspects every shingle, seal, and flashing with a craftsman’s eye, then walks you through transparent options so you can choose the solution that fits your timeline and budget. From emergency tarping to precision shingle matching, every step is executed to extend the life of your roof and protect what matters most inside your home.
Because we’re neighbors first and contractors second, we stand behind every roof repair with industry-leading warranties and a promise of clean job sites, on-time arrivals, and courteous service. Homeowners throughout Washington County call us not just for our certifications, but for our commitment to clear communication and lasting results—qualities that turn first-time customers into lifelong advocates.
FAQs
What roofing certifications do your technicians hold?
All of our Hillsboro roof‐repair crews are led by technicians who are factory‐trained and hold current certifications from GAF, CertainTeed, and the Roofing Contractors Association of Oregon (RCAO). These credentials require ongoing education in the latest installation methods, safety standards, and product updates, so you can be confident your roof is serviced according to manufacturer specifications and state building codes.
How quickly can you respond to an emergency roof leak in Hillsboro?
We maintain a 24/7 emergency dispatch line and stock common repair materials at our local warehouse on NE Cornell Road. For most calls received before 4 p.m., a certified technician can be on site anywhere in Hillsboro or the surrounding communities within 2–3 hours. Temporary weatherproofing is applied immediately, and a full repair plan is provided the same day.
Do you provide free roof inspections and written estimates?
Yes. Every roof repair begins with a no-cost, no-obligation inspection that includes drone imagery, moisture mapping, and a detailed condition report. You’ll receive a written estimate outlining labor, materials, and timelines so you can make an informed decision before any work starts.
What types of roofing materials can you repair or replace?
Our certified technicians are trained to service asphalt shingles, architectural shingles, metal panels, standing-seam roofs, cedar shakes, TPO, EPDM, and modified bitumen systems. We carry manufacturer-approved replacement parts and color-matched shingles in our service vehicles to minimize return trips and ensure a seamless repair.
Is my roof repair covered by a warranty?
All labor is backed by our 10-year workmanship warranty, and any new materials we install carry the full manufacturer warranty—typically 25–50 years for shingles and 30+ years for metal panels. You’ll receive written documentation upon project completion, and we register the repair with the manufacturer when required to keep your coverage valid.
How do Hillsboro’s weather conditions affect my roof and maintenance schedule?
Western Oregon’s heavy winter rains, moss growth, and occasional windstorms can accelerate shingle granule loss, flashing failures, and ridge vent leaks. We recommend a professional inspection every 18–24 months, along with gutter cleaning each fall to prevent water backup. Proactive maintenance not only extends the life of your roof but also helps you stay compliant with most manufacturer and home-insurance requirements.