Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Hillsboro
Choosing HEP for metal roofing in Hillsboro means you’re backed by warranties that set the bar for the entire industry. We combine premium, corrosion-resistant panels with precision installation to create a roof that’s built to outlast Pacific Northwest weather. Then we go even further, covering materials, finishes, and workmanship for decades—so you can relax knowing every ridge, seam, and fastener is protected.
Because our warranties are fully transferable, they add resale value as well as peace of mind. Should you ever need support, our local Hillsboro team is only a call away, ready to provide quick inspections, repairs, or guidance on claim processing. With HEP, you don’t just get a stunning roof—you gain decades of guaranteed performance and a partner committed to standing behind every promise.
FAQs
What types of warranties do you offer on metal roofing installations in Hillsboro?
We provide a dual-layer warranty for every metal roof we install in Hillsboro: (1) a 40- to 50-year manufacturer’s material warranty that covers defects such as premature corrosion, paint chalking, or coating failure, and (2) our own 10-year workmanship warranty that guarantees the quality of our installation, flashing, and fastening methods. These warranties combine to protect both the product and the labor, giving you comprehensive, long-term peace of mind.
How does your workmanship warranty differ from the manufacturer’s material warranty?
The manufacturer’s material warranty is issued by the metal panel producer and covers issues inherent to the product—paint integrity, substrate corrosion, or factory defects—typically for several decades. Our workmanship warranty, on the other hand, is issued by us and ensures that all seams, fasteners, underlayment, and flashings are installed to or above code. If a leak or performance issue arises due to installation within 10 years, we will repair it at no cost, including any related interior damage.
Are your warranties transferable if I sell my home in Hillsboro?
Yes. Both the material and workmanship warranties are fully transferable once within the first 10 years. When you sell your home, we’ll provide the new owner with a warranty transfer form and instructions. Transferring the warranty can boost property value and offers buyers confidence that the roof remains protected.
What voids or limitations should I be aware of in the metal roofing warranties?
Warranties may be voided if (1) the roof is altered by non-qualified contractors, (2) mechanical penetrations are added without proper flashing, (3) incompatible chemicals or cleaners are used, or (4) storm damage is left unrepaired. Routine maintenance—such as clearing debris from valleys and gutters—must be performed. Our team offers affordable annual inspections to keep your warranty intact and catch small issues early.
How do I file a warranty claim if a problem occurs?
Simply call our local Hillsboro office or submit a claim through our online portal. We will schedule an on-site inspection within 2 business days. If the issue is workmanship-related, we’ll repair it immediately. If it is a material defect, we coordinate with the manufacturer, provide documentation and photos, and handle all paperwork on your behalf. Most claims are resolved within 2–3 weeks.
Does your warranty cover the extreme weather conditions common to Hillsboro and the Pacific Northwest?
Absolutely. Our standing-seam and screw-down metal roofs are engineered to withstand winds up to 140 mph, heavy rain, and ice loads typical in Washington County. The paint finishes are also rated for high UV resistance to combat the region’s summer sun. These performance metrics are written directly into both the manufacturer’s warranty and our workmanship guarantee, ensuring your roof performs reliably in all local weather conditions.