- HEP Roofing
- Lifetime Workmanship Warranty

Lifetime Workmanship Warranty
Lifetime Workmanship Warranty | Roof Replacement | Roofing | Helenwood
When the next Tennessee storm rolls over Helenwood, you’ll feel confident under a roof installed by HEP. Our lifetime workmanship warranty isn’t just a promise—it’s our way of standing beside you for as long as your shingles are overhead. From meticulous tear-offs to precisely aligned flashing, every nail we drive is covered, and if a workmanship-related issue ever appears, we fix it at no cost to you. That’s peace of mind measured in decades, not years.
Choose HEP for your roof replacement and you get more than fresh shingles. You gain a local team that shows up on time, protects your landscaping, and cleans every last piece of debris before we leave. We partner with the industry’s leading manufacturers, so your materials carry their own strong warranties while our lifetime workmanship coverage protects the craft itself. Schedule a free inspection today and discover why Helenwood homeowners keep turning to HEP when it’s time to protect what matters most.
FAQs
What exactly is covered under your Lifetime Workmanship Warranty for roof replacements in Helenwood?
Our Lifetime Workmanship Warranty guarantees that all labor related to the installation of your new roof—such as shingle application, flashing, ventilation components, and drip-edge work—will be free from defects for as long as you own the home. If a leak or performance issue arises due to an installation error, we will repair the problem at no cost to you, including materials and labor associated with correcting the workmanship.
How is your Lifetime Workmanship Warranty different from the manufacturer’s material warranty?
The manufacturer’s warranty covers factory defects in the roofing materials themselves (e.g., shingle granule loss or premature cracking). Our Lifetime Workmanship Warranty focuses solely on how those materials were installed. Even the best shingles can fail if they are nailed incorrectly or if flashing is improperly integrated. By combining both warranties, you receive comprehensive protection: materials are backed by the manufacturer, and the installation is backed by us.
Is the Lifetime Workmanship Warranty transferable if I sell my Helenwood home?
Yes. The warranty is transferable one time within the first 10 years after roof installation. To transfer, you simply notify us in writing within 60 days of the home ’s closing date, and we will update our records at no charge. This added value can be an attractive selling point for prospective buyers, giving them the same peace of mind you enjoyed.
What circumstances could void my Lifetime Workmanship Warranty?
The warranty can be voided if unauthorized repairs or alterations are made to the roof, if damage results from extreme events outside normal conditions (e.g., tornadoes, fires, or falling trees), or if routine maintenance—such as keeping gutters clear—is neglected and causes water backup. We provide a simple maintenance checklist upon completion of your roof to help you keep the warranty in good standing.
How do I file a warranty claim if I notice a leak or other issue?
Just call our dedicated warranty line or submit a claim through the form on our website. We will schedule an inspection within 48 hours for urgent leaks or within five business days for non-emergencies. After the inspection, you’ll receive a written report and repair plan. All approved workmanship-related repairs are completed within 10 business days, weather permitting, at zero cost to you.
Why should I choose your Helenwood roofing company for a roof replacement with a Lifetime Workmanship Warranty?
As a locally owned and operated Helenwood contractor, our reputation depends on every roof we install. We employ factory-trained crews, follow manufacturer-specified fastening patterns, and use high-quality sealants and flashing materials. Offering a Lifetime Workmanship Warranty reflects our confidence in our craftsmanship and ensures that you won’t be left with unexpected costs if an installation error ever surfaces.