Qualified Roofers
Qualified Roofers | Storm Damage Restoration | Roofing | Harrogate
When Harrogate’s weather turns wild, even the sturdiest roof can take a beating. HEP’s qualified roofers arrive fast, assess every slate and flashing in detail, and secure your property the same day. From missing tiles and torn felt to chimney leaks, we carry the right materials on our vans, so most fixes start immediately—cutting out stressful waiting and keeping further water ingress at bay.
Our team handles everything from emergency tarping to full storm damage restoration, guiding you through insurance paperwork and providing clear, upfront quotes. All workmanship is backed by robust guarantees, and because we’re local, follow-up support is only ever a short drive away. Choose HEP and turn storm chaos into roof-top confidence.
FAQs
How do I know if my Harrogate home has suffered storm damage to the roof?
Common signs include missing or cracked slates/tiles, lifted ridge lines, shingle or slate fragments on the ground, damp patches on ceilings, water marks in the loft, and overflowing or twisted gutters. After high winds or heavy hail, we recommend booking a free no-obligation roof health check: our qualified surveyors will carry out a visual inspection (and drone survey if access is difficult) to identify hidden issues before they become costly leaks.
What steps should I take immediately after a storm before your roofing team arrives?
Your safety comes first—avoid climbing onto the roof yourself. Take photos of any visible damage from ground level for your records, switch off electricity where water is dripping, place buckets under active leaks, and, if it is safe to do so, lay a tarpaulin over large holes from inside the loft space. Then call our 24-hour emergency line; we aim to attend Harrogate addresses within 2 hours to make the roof weather-tight until full repairs can be scheduled.
Are your roofers fully qualified and insured to carry out storm damage repairs in Harrogate?
Yes. All operatives hold NVQ Level 2 or 3 in Roofing Occupations, valid CSCS cards, and are trained in Working at Height and Asbestos Awareness. We are members of the Confederation of Roofing Contractors and TrustMark-accredited, and every project is overseen by an SSSTS-qualified site supervisor. The company carries £5 million public liability and £10 million employers’ liability insurance, giving you total peace of mind.
Can you help me with my insurance claim for storm-related roof damage?
Absolutely. We provide a detailed written report, high-resolution photographs, and a fully itemised quotation that meet insurers’ requirements. Our office team can submit the paperwork on your behalf, liaise directly with your loss adjuster, and attend site meetings to justify the scope of work. In most cases, this service is completely free because the administrative costs are covered by the final approved claim.
How long will storm damage restoration on my roof take, and will I need to leave my property?
For minor repairs such as replacing a few slates or re-pointing a ridge, work is usually completed the same day. More extensive restoration (e.g., partial re-roofing or structural timber replacement) typically takes 1–3 days, while a full re-roof might require up to a week, weather permitting. Because the majority of the work is external, homeowners can normally stay in the property; we erect debris nets and tidy up daily to keep disruption to a minimum.
What materials and techniques do you use to ensure repaired roofs withstand future storms in North Yorkshire?
We only install BS 5534-compliant tiles, slates, and fixings. This includes mechanically fixed dry-ridge and dry-verge systems, corrosion-resistant stainless-steel nails, and breathable but tear-resistant underslate membranes. Where appropriate we specify heavier-gauge battens, extra tile clips, and high-load gutter brackets rated for winds up to 110 mph. All workmanship is backed by a 10-year labour guarantee and manufacturer warranties on materials, giving you long-term protection against the region’s unpredictable weather.