- HEP Roofing
- Hidden Leaks

Hidden Leaks
Hidden Leaks | Storm Damage Restoration | Roofing | Harrogate
When Harrogate’s weather turns wild, hidden roof leaks can spread faster than you notice the first stain. HEP’s skilled roofers use thermal imaging, drone surveys, and decades of local know-how to trace moisture right back to the source—no guesswork, no unnecessary disruption. From slipped slates to torn felt, we secure, seal, and strengthen your roof the same day, then handle all reporting and photographs for your insurer so you can focus on everyday life.
As a family-run team serving HG1-HG5, we’re on call 24/7 for storm damage restoration, offering free emergency call-outs and transparent quotes. Trust the people your neighbours already recommend: book your inspection today and keep Harrogate weather where it belongs—outside your home.
FAQs
How can I tell if my roof has hidden leaks after a storm?
Hidden leaks often show up as damp patches on ceilings or walls, blistering paint, a musty smell in loft spaces, or swollen timbers long after the rain has stopped. Because Harrogate’s weather can be windy as well as wet, displaced slates or cracked ridge tiles may let water track under the covering and stay unseen. Our technicians use moisture meters, endoscopic cameras and—when required—thermal-imaging drones to trace moisture paths that aren’t visible to the naked eye.
What steps should I take immediately after noticing storm damage to my roof in Harrogate?
1) Stay off the roof—loose slates and wet decking are dangerous. 2) Photograph any visible damage from the ground for insurance evidence. 3) Move valuables away from damp ceilings and place buckets under drips. 4) Call our 24-hour emergency line; we can normally fit temporary tarpaulins within two hours anywhere in Harrogate and surrounding villages. 5) Inform your insurer that you have appointed a professional roofer to carry out a survey and make-safe works.
Do I need a full roof replacement, or can hidden leaks be repaired?
Not always. Around 70 % of the storm-related jobs we attend in Harrogate involve targeted repairs: replacing slipped slates, re-bedding ridge tiles, renewing lead flashings, or installing breathable membrane under small areas. We only recommend full replacement if the covering is beyond its service life, the battens are rotten throughout, or multiple past repairs have created a patchwork that can no longer seal effectively. Our written report will set out all options, costs and expected lifespans so you can make an informed decision.
How quickly can you respond to an emergency leak in the Harrogate area?
Because we keep an on-call crew in town, our average arrival time is 60–90 minutes, even during peak storm periods. Vans carry ladders up to 7 m, tarps, slate and tile clips, and temporary flashing materials so we can stop water ingress on the first visit. A full diagnostic survey is then scheduled within 24 hours, followed by permanent repairs once materials are matched and approved.
Are storm-damage repairs covered by my home insurance, and will you help with the claim?
Most standard UK buildings policies cover sudden, unexpected storm damage—including leaks caused by wind-lifted slates, fallen branches, or wind-driven rain—provided the roof was in reasonable condition before the event. We supply a detailed damage report, moisture-trace photos, and an itemised estimate coded to insurance categories. We’re happy to speak directly to loss adjusters, submit supplementary evidence, and meet on site if requested, which typically speeds up approval and payment.
What makes your storm-damage restoration service different from other roofers in Harrogate?
• Local expertise: decades of experience with Yorkshire stone slate, Welsh slate and clay pantiles common to Harrogate. • Rapid response: 24/7 call-outs and a dedicated stock of matching reclaimed slates to keep repairs unobtrusive. • Accredited workmanship: TrustMark, NFRC and CITB registered, with £5 million public liability cover. • Comprehensive service: leak detection, structural timber assessment, insulation reinstatement and interior drying under one roof. • Written guarantees: 10-year warranty on repair workmanship and manufacturer warranties on materials used.