- HEP Roofing
- Lifetime Workmanship Guarantee

Lifetime Workmanship Guarantee
Lifetime Workmanship Guarantee | Metal Roofing | Roofing | Harrison
When Harrison homeowners want a roof that outlasts the fiercest Appalachian weather, they turn to HEP’s lifetime workmanship guarantee. Our seasoned craftsmen install metal roofing with precision born of decades in the industry, and we back every seam, fastener, and flashing for as long as you own your home. From the moment we step onto your property, you’ll notice the difference: transparent communication, tidy worksites, and a crew that treats your house as carefully as their own.
Beyond legendary toughness, metal roofing delivers energy savings, bold curb appeal, and the peace of mind that comes from a solution designed to last 50+ years. Pair that resilience with HEP’s no-fine-print warranty and you have a Harrison roof that’s virtually worry-proof. Ready to upgrade? Reach out today; we’ll provide a free inspection, clear estimate, and the craftsmanship your home deserves.
FAQs
What exactly does your Lifetime Workmanship Guarantee cover on a metal roof?
Our Lifetime Workmanship Guarantee protects you against any installation-related defects for as long as the roof remains on the structure. This includes leaks caused by improper fastening, flashing errors, ridge or valley issues, and any other problem traceable to our labor. If a workmanship issue arises, we will inspect, repair, and, if necessary, replace the affected sections at no cost to you.
Is the Lifetime Workmanship Guarantee transferable if I sell my Harrison home?
Yes. The guarantee automatically transfers one time to the next homeowner, provided you notify us in writing within 60 days of the property changing hands. This added value can be a strong selling point, assuring the new owner that professional labor defects will be corrected for the life of the roof.
Does the guarantee cover the metal panels and accessories themselves?
Manufacturing defects are covered by the panel manufacturer’s separate material warranty—often 40–50 years on finish and corrosion. Our Lifetime Workmanship Guarantee complements that coverage by addressing the installation. If a leak is traced to a panel defect, the manufacturer provides the replacement panel, and we install it free of labor charge under our guarantee.
What routine maintenance must I perform to keep the guarantee valid?
Metal roofs in Harrison need minimal upkeep, but the guarantee requires: 1) annual visual checks for loose debris, branches, or clogged gutters; 2) prompt removal of accumulated leaves or snow loads exceeding 24"; and 3) calling us if you notice movement, fastener backing out, or sealant wear. DIY alterations—like adding satellite dishes or skylights—must be performed by us or pre-approved in writing to keep the warranty intact.
How do I start a claim if I suspect a workmanship issue?
Call our dedicated service line or submit a claim form on our website. We schedule an on-site inspection within five business days for most Harrison addresses. If the issue is workmanship-related, we authorize repairs immediately. All labor and travel costs are covered, and you receive a written report detailing the corrective steps taken.
Why is a Lifetime Workmanship Guarantee especially valuable in Harrison’s climate?
Harrison sees everything from summer hailstorms to winter freeze-thaw cycles and high winds off the river valley. These conditions can expose even small installation mistakes very quickly, leading to premature leaks or corrosion. Our guarantee gives you peace of mind that, no matter how severe the weather, any labor-related failure will be fixed for free—protecting both your home and your long-term investment.