Certified Crews
Certified Crews | Roofing Done Right | Roofing | Harriman
From the first shingle to the final inspection, HEP’s certified crews bring experience, precision, and hometown pride to every Harriman rooftop. We understand the unique weather challenges East Tennessee homeowners face, and our craftsmen work with premium materials that stand up to scorching summers, sudden storms, and everything in between. You’ll see our teams arriving on time, cleaning up meticulously, and keeping you informed at every step—proof that “good enough” simply isn’t part of our vocabulary.
That commitment to professionalism is why neighbors recommend us when they want roofing done right. Whether you need a leak repaired, a full replacement, or just an honest assessment, we pair transparent pricing with workmanship warranties that add real peace of mind. Give your home the protection it deserves from people who treat you like family and your roof like their reputation depends on it—because it does.
FAQs
What certifications do your roofing crews hold?
Our Harriman teams are factory-trained and certified by leading manufacturers such as GAF and CertainTeed, and every installer carries current OSHA 30 safety cards. These credentials mean we can offer enhanced manufacturer warranties and follow the exact installation specifications required for long-term performance.
How do you make sure the roof is “done right” the first time?
We start with a detailed digital inspection, create an itemized scope of work, and assign a project manager who remains on-site from tear-off to final cleanup. Crews follow manufacturer checklists for decking repair, underlayment, flashing, ventilation, and shingle or panel fastening. A final 25-point quality audit—complete with photos—must pass before we consider the job complete.
Are you licensed and insured to work in Harriman and the surrounding Orange County area?
Yes. We hold a current Orange County Home Improvement Contractor license and maintain $2 million in general liability coverage plus full workers’ compensation for every crew member. Copies of all certificates are provided with your written proposal for full transparency and peace of mind.
What roofing materials do you install and recommend for Harriman’s climate?
We specialize in architectural asphalt shingles, standing-seam metal, EPDM and TPO flat-roof membranes, and natural or synthetic slate. For most single-family homes in Harriman, we recommend algae-resistant architectural shingles rated for 130 mph winds, while steep-slope cabins often benefit from snow-shedding metal panels. Our estimators will present side-by-side cost, durability, and energy-efficiency comparisons.
What kind of warranties do you offer on labor and materials?
Because our crews are manufacturer-certified, you receive up to a 50-year non-prorated material warranty on asphalt shingles or metal panels, plus a transferable 10-year workmanship warranty backed by our company. Flat-roof membranes come with 20- to 30-year manufacturer guarantees. All warranties are registered on your behalf and transferred automatically if you sell your home within the coverage period.
How long will my roof replacement take, and how do I schedule an inspection?
Most asphalt-shingle replacements in Harriman are completed in a single day, while larger or specialty roofs may take two to five days. Emergency tarping can be done within hours. To schedule, call our office or use the online form for a free, no-obligation inspection; appointments are typically available within 48 hours, including evenings and Saturdays.