Industry-leading Warranties
Industry-leading Warranties | Gutter Replacements | Roofing | Harriman
When Harriman storms put your roof and gutters to the test, HEP delivers peace of mind with industry-leading lifetime warranties on every installation we complete. Our certified crews pair premium roofing materials with precision-built gutter replacements that control runoff, protect foundations, and blend seamlessly with your home’s look. From the first inspection to the final shingle, you’ll know exactly what’s covered—as well as what it will cost—because transparency is part of our promise.
Homeowners call us for craftsmanship, but they stay loyal because our warranties truly perform. If a covered leak, misaligned downspout, or wind-blown shingle ever threatens your investment, one call puts our Harriman team back on your roof at no charge for labor or materials. That’s not an add-on; it’s the standard HEP way of doing business. When you’re ready to upgrade your roof and schedule gutter replacements that last, we’re only a click or call away—HEP is on the way!
FAQs
What types of warranties do you offer for roofing and gutter replacements in Harriman?
We provide two levels of protection. First, a Lifetime Manufacturer’s Warranty covers the roofing shingles or metal panels and the seamless gutter coil against material defects. Second, our 15-Year Workmanship Warranty guarantees the quality of our installation work on both the roof and gutters, ensuring you are protected from leaks, improper fastening, or alignment issues caused by installation errors.
How long do the warranties last and what do they cover?
The Lifetime Manufacturer’s Warranty remains in force for as long as you own your Harriman home and is prorated thereafter in accordance with the manufacturer’s schedule. It covers premature granule loss, cracking, warping, rust-through, and other factory defects. Our 15-Year Workmanship Warranty starts on the completion date and covers labor-related problems such as loose shingles, gutter pitch issues, or flashing failures. Both warranties include the cost of replacement materials and labor for covered defects.
Is the warranty transferable if I sell my Harriman property?
Yes. Both the manufacturer’s material warranty and our workmanship warranty are transferable one time within the first 10 years after installation. To transfer, the new owner simply completes a transfer form and pays a small administrative fee (currently $100) within 60 days of closing. This adds resale value by assuring the next homeowner that the roof and gutters remain protected.
What maintenance do I need to perform to keep the warranty valid?
The warranties require basic homeowner maintenance: (1) visually inspect the roof and gutters twice a year and after major storms, (2) keep gutters free of debris so water flows unimpeded, (3) trim overhanging branches that can damage shingles, and (4) hire a certified professional for any repairs or alterations. You should also keep dated photos and receipts as documentation. Failure to maintain the system or unauthorized modifications could void coverage.
How do I file a claim if I think there’s an issue covered by the warranty?
Call our dedicated warranty hotline at 555-HARRIMAN-ROOF or submit a request through our website within 30 days of noticing the problem. We will schedule a free on-site inspection within three business days. If the issue is confirmed to be covered, we handle all paperwork with the manufacturer and schedule repairs within 7–10 business days at no cost to you. Emergency leak situations are addressed within 24 hours.
Do the warranties cover storm damage such as hail, heavy rain, or high winds common in Harriman?
Our workmanship warranty covers leaks that result from installation errors, even if triggered by a storm. The manufacturer’s warranty covers wind damage up to the certified wind rating of the product (typically 130 mph for shingles, 140 mph for metal) and impact resistance for Class 4 rated materials. However, direct physical damage from extreme weather events may fall under your homeowner’s insurance. We work closely with local insurers to coordinate claims and restore your roof and gutters to warrantied condition.